It’s wonderful to hear that your experience was up to the standard you expected. We truly appreciate you taking the time to share your feedback with us.
Product reviews
Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to share your experience of the Douro, Porto & Salamanca River Cruise. We are delighted to hear that the trip lived up to your expectations and that you were pleased with the high standards maintained by our management and crew.
First class. Restaurant staff well trained. Housekeeping staff excellent. Reception friendly and helpful.
Riviera Travel
Riviera Travel
1 month ago
Thank you for your wonderful feedback. We are delighted to hear that you experienced first-class service from our restaurant, housekeeping, and reception teams. It is always rewarding to know that our staff's dedication to training and friendliness is appreciated.
Product reviews
Riviera Travel
Riviera Travel
1 month ago
It's wonderful to hear you had such a fantastic cruise experience with us! We're delighted that Tony, Andre, and Georgi were such excellent hosts and contributed to your enjoyment. We appreciate you understanding the limitations regarding accessibility for some outings and are pleased that you enjoyed the excellent food and the company of your fellow guests.
Kept up to date before the trip and all travel documents provided on time.
Riviera Travel
Riviera Travel
1 month ago
We are so pleased to hear that you were kept up to date before your trip and that all your travel documents were provided on time. It's wonderful to know we met your expectations.
Product reviews
Riviera Travel
Riviera Travel
1 month ago
It's wonderful to hear that you had such a positive experience discovering Paris with us. We're delighted that our tour guide's knowledge and the carefully crafted itinerary contributed so much to your enjoyment.
Quite overpriced for what was included. The final hotel in Sydney was abysmal with only diced melon in clingfilm as the breakfast for the final 2 days. I don't think the travel company passed on...
The booking process was easy and we received regular updates. All necessary information and documentation was sent to us and it was simple to pay and manage our booking online
Riviera Travel
Riviera Travel
1 month ago
We're so pleased to hear that you found the booking process easy and that our regular updates were helpful. It's wonderful to know that you received all the necessary information and documentation, and that managing your booking and making payments online was straightforward.
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Riviera Travel
Riviera Travel
1 month ago
We are delighted to hear you enjoyed your Highlights of the Douro Valley & Salamanca River Cruise, particularly the cleanliness and style of the ship, the attentiveness of our crew, and the quality of the food. It's wonderful to know these aspects contributed to your positive experience.
Service from staff was generally excellent ! The arrival day was very POOR and we arrived around 1 - 2pm without a snack or drink offered !! Could have easily sorted this while rooms were being...
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Riviera Travel
Riviera Travel
1 month ago
Thank you for your feedback. We appreciate you taking the time to share your experience with us. We are delighted to hear that you found our staff's service to be generally excellent. We also note your comments regarding your arrival experience and will take these on board.
Product reviews
Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to share your feedback about your recent Burgundy, the River Rhone & Provence cruise. We are pleased to hear that you found the Lord Byron and its staff to be fantastic, and that the food and service were of a superb high standard. It is also wonderful to know that our reps, Gillian, Lisa, and all the waiters, provided you with a great experience and sense of humour. We appreciate your positive comments about the beautiful Provence area and its Romanesque history and architecture.
We are sorry to learn that your arrival experience on the boat was not as expected and that you encountered issues with the boat deck and pool. We also note your comments regarding the hotel selection in Lake Geneva. Your feedback is valuable to us as we continuously strive to improve our offerings and guest experience.
Date of purchase: 07/08/2026
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1 month ago
Excellent
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 4* rating
Product reviews
Riviera Travel
Riviera Travel
1 month ago
Thank you for sharing your feedback on your recent Burgundy, the River Rhône and Provence River Cruise for Solo Travellers. We are delighted to hear that you had an enjoyable holiday and that the ship was excellent, and that you were able to visit many places on your wish list.
The service we received was very good. We are always looked after well by Riviera.
Riviera Travel
Riviera Travel
1 month ago
It is wonderful to hear that you consistently receive excellent service from us. We truly appreciate your loyalty and are delighted that you feel so well looked after.
Product reviews
Riviera Travel
Riviera Travel
1 month ago
We are so pleased to hear you had a wonderful holiday and appreciated the extra free time during the heat. It's lovely to know you enjoyed the beautiful scenery and the unique Grand Regina Hotel.
Boat outstanding. Organization and evening entertainment fairly average. Trips out good.
Riviera Travel
Riviera Travel
1 month ago
We appreciate you taking the time to share your feedback. It's wonderful to hear that you found the boat to be outstanding and the trips out to be good. We also acknowledge your comments regarding the organization and evening entertainment.
Product reviews
Riviera Travel
Riviera Travel
1 month ago
We are so pleased to hear that you had a relaxing trip and enjoyed the excellent comfort of the ship, as well as the food and drink. It's also wonderful to know that you found the trips out to be very good. We appreciate you sharing your feedback regarding the pace of the excursions and will certainly take this into consideration.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.