First class. The only improvement would be a warning in advance that there are two customs exits at Basel airport, one French and one Swiss. A couple on our flight took the incorrect exit resulting...
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Product reviews
Michelle
Riviera Travel
12 months ago
Thank you for your 5*review. We are delighted you had a wonderful experience.
Excellent service from Riviera and once on-board the ship.
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Riviera Travel
Riviera Travel
12 months ago
Thank you for sharing your feedback on your recent Douro, Porto & Salamanca River Cruise. We're glad to hear about your positive experience. It's wonderful that you enjoyed the balance of relaxation and exploration, and that the food, accommodation, scenery, and staff met your expectations. We appreciate you taking the time to share your experience with us.
Excellent service overall with only a couple of exceptions- the aforementioned safety talk and lack of physical assistance at transfers.
Product reviews
Riviera Travel
Riviera Travel
12 months ago
Thank you for sharing your feedback on The Blue Danube River Cruise. We're glad you found the ship modern and comfortable, and that you enjoyed the quality of meals and excursions. It's also great to hear that you appreciated our staff's professionalism and warmth.
We appreciate you bringing the transfer and safety procedure details to our attention. We strive to provide a positive experience and appreciate your comments.
We're delighted you'd still recommend Riviera Travel. We value your feedback and hope to welcome you on board again soon.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
