We understand your disappointment regarding the presence of a large group on your Seine, Paris & Normandy River Cruise for Solo Travellers, and how this impacted your experience and appreciate your feedback. We hope to welcome you back on another holiday soon.
Date of purchase: 25/07/2025
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Trusted Customer
Feefo Verified
11 months ago
Product reviews
Riviera Travel
Riviera Travel
11 months ago
Thank you for your 5 star rating. We look forward to welcoming you on your next holiday with us.
Staff were always visible on the ship. Good communication prior to trip and detailed itinerary provided
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Riviera Travel
Riviera Travel
11 months ago
Thank you for sharing your feedback on the Rhine, Strasbourg and Heidelberg River Cruise. We're glad you enjoyed aspects of your experience. We appreciate you taking the time to share your thoughts.
Date of purchase: 17/07/2025
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Peggy Cumbers
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Pontypool Torfaen
11 months ago
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Riviera Travel
Riviera Travel
11 months ago
Thank you for sharing your experience on The Blue Danube River Cruise. We're thrilled to hear that you and your family had a wonderful holiday. It's rewarding to know that you found the cruise enjoyable. We appreciate your kind words about Yoanna and the crew. We're glad that the food and excursions met your expectations. We strive to create memorable experiences for all our guests.
Excellent to deal with. So easy to contact on the phone unlike all other providers I have tried
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Riviera Travel
Riviera Travel
11 months ago
Thank you for sharing your feedback on your recent Rhine Cruise to Switzerland for Solo Travellers. We're pleased you found the boat comfortable and the food enjoyable, and that your cabin met your expectations.
We understand your concerns regarding the guide in Basel, the Lucerne trip, and the onboard entertainment. We also note your thoughts on our tipping policy.
Thank you for your review of your Rhine Cruise to Switzerland for Solo Travellers on the MS Emily Bronte. We're glad you found the ship luxurious and enjoyed the food and crew. It's wonderful to hear such positive feedback.
Date of purchase: 15/07/2025
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Nicola
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Norfolk
11 months ago
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Riviera Travel
Riviera Travel
11 months ago
Thank you for sharing your feedback on your recent holiday to Krakow. We're glad to hear you enjoyed your trip and that our tour manager contributed to a positive experience. We appreciate you booking another trip with us and look forward to welcoming you on your Amsterdam and bulb fields cruise!
Very helpful particularly when the WizzAir online system reduced me to tears.
Product reviews
Riviera Travel
Riviera Travel
11 months ago
Thank you for your kind review of The Blue Danube River Cruise. We're so pleased you found your cabin comfortable and that you enjoyed most aspects of your trip.
We understand your comments regarding the temperature on some of the outings.
We also understand your comments regarding the onboard pianist.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
