No complaints, the one small problem we encountered was fixed with alacrity.
Riviera Travel
Riviera Travel
1 month ago
Thank you for rating our our customer service 5/5.
Product reviews
Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to share your feedback. We're delighted to hear that you thought the boat was splendid and Tony and Chloe were fine hosts. As we're always striving to enhance our guests' experiences your comments about the Lavender farm and airport transfers have been shared with the relevant departments at head office for review.
Excellent. All staff were friendly and helpful. The dining experience was of a high standard. The rooms were very clean and comfortable as was the rest of the boat.
Excellent, helpful and friendly staff at the office while booking, whilst Barbara, the cruise director, was really helpful, attending to all our needs.
Riviera Travel
Riviera Travel
1 month ago
Thank you for your kind review. We are delighted to hear that you had such an excellent experience with our staff, both in the office and onboard your cruise. We appreciate you highlighting Barbara's exceptional service and will be sure to pass on your compliments. We look forward to welcoming you back on a future Riviera Travel holiday.
Product reviews
Riviera Travel
Riviera Travel
1 month ago
Thank you for your wonderful feedback! We are so pleased to hear that your Douro, Porto & Salamanca River Cruise exceeded your expectations and that you had an excellent holiday with us.
We're delighted to hear that you all enjoyed every minute of this cruise. We look forward to welcoming you again in the future.
Date of purchase: 02/07/2026
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1 month ago
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 5* rating
Product reviews
Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to share your feedback on your recent Monet's Garden, The Loire Valley & Fontainebleau holiday. We are delighted to hear that you had a very good experience and that our team was able to effectively manage unexpected issues, such as road closures and high temperatures, while keeping you well-informed.
We are especially pleased that you found Patricia, your guide, to be excellent and knowledgeable. We appreciate you highlighting her contribution, even though you were unable to thank her personally. It's also wonderful to know that you enjoyed the company of your fellow travellers.
We are sorry to hear that your experience was not a positive one. We appreciate you taking the time to share your feedback and hope to provide a better experience in the future.
Product reviews
Riviera Travel
Riviera Travel
1 month ago
We appreciate you taking the time to share your feedback regarding your recent Rhine Cruise to Switzerland. We're glad to hear that you found the boat, cabin, service, and food to be great. We also acknowledge your comments about the excursions and entertainment, as well as your experience on the final evening. We understand that your expectations regarding value for money were not fully met on this occasion.
Easy to book, kept updated with any changes.
Staff on board excellent.
All travel arrangements good.
Riviera Travel
Riviera Travel
1 month ago
Thank you for sharing your wonderful feedback. We are delighted to hear that you found our booking process easy and that you were kept well-informed of any changes. It's also fantastic to know that you had an excellent experience with our onboard staff and that all your travel arrangements were good.
Product reviews
Riviera Travel
Riviera Travel
1 month ago
We are so pleased to hear that you enjoyed your Seine, Paris and Normandy River Cruise and that you found the food and staff to be excellent. It's also great to know that you felt our daily excursions were generally well planned. We appreciate your feedback regarding the Taste of Normandy excursion and will certainly take your comments on board.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
