Thank you for your review. We’re pleased to hear the tour was well organised and enjoyed.
Date of purchase: 23/05/2025
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Denis
Feefo Verified
Stockport
12 months ago
Aleah
Riviera Travel
12 months ago
Thank you for rating our customer service 5/5.
Product reviews
Aleah
Riviera Travel
12 months ago
Thank you for your review. We’re thrilled to hear your trip was excellent from start to finish. We appreciate you taking the time to share your experience.
The response to specific queries in emails was disappointing.
Claire
Riviera Travel
12 months ago
Thank you for your comments about the customer service you received. We sincerely regret to hear that you were disappointed with our response to specific emails. Please be assured that we have shared your comments with the relevant department at Riviera Travel for review.
Product reviews
Claire
Riviera Travel
12 months ago
Thank you for rating this tour 5/5. We are delighted that you thought Uzbekistan was a wonderful exotic country, with excellent food and so many interesting things to see.
Good service from Riviera in that the info was relevant and timely. The tickets were correct and e-checkin was straight forward with easyJet.
I have seen only the tourist routes in Morocco as we...
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Claire
Riviera Travel
12 months ago
Thank you for taking the time to share your comments about this tour. We are pleased to hear that you thought our customer service was good in relation to providing relevant information in a timely manner. We sincerely regret to learn that you were disappointed with the itinerary and what you saw. This tour is typically very well received by our guests. That said, we appreciate every guest's perspective is unique. We greatly value your feedback and have shared it with the relevant department for collective review.
Product reviews
Claire
Riviera Travel
12 months ago
Thank you for taking the time to share your feedback about this tour. We are pleased to hear that you thought Riviera did well with organising trips to see the mountains, the souqs and the ocean at Essaouira also. We are sorry to read that you were disappointed with your lasting impression of Morocco, especially as it is typically well received by our guests. We are always striving to enhance our guests experiences and your comments have been shared with the relevant department at head office for review.
Thank you for your review. We're delighted to hear we met your expectations.
Date of purchase: 20/05/2025
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Trusted Customer
Feefo Verified
12 months ago
Our tour manager, Nicola, was fantastic. She always had a smile or a funny story, or some interesting facts to share.
Aleah
Riviera Travel
12 months ago
Thank you for rating our customer service 5/5. We appreciate your feedback.
Product reviews
Aleah
Riviera Travel
12 months ago
Thank you for your review. It’s wonderful to hear that your tour manager, Nicola, made such a positive impact on your trip. We appreciate your comments regarding the dining experience at the hotel and understand how important comfort and timing are. We will share your concerns with the hotel to help improve future guest experiences.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
