Pretty good. We traveled by Eurostar/ TGV
There should have been more info on transfers in France and what to expect on TGV
Aleah
Riviera Travel
11 months ago
Thank you for rating our customer service 4/5. We appreciate your insights regarding the transfer information in France and will carefully consider them to improve.
Product reviews
Aleah
Riviera Travel
11 months ago
Thank you for your review. We’re delighted to hear you enjoyed your river cruise and found the ship and crew excellent.
Good service until there was no link to booking legroom seats as promised.
Aleah
Riviera Travel
11 months ago
Thank you for rating our customer service 4 out of 5. We apologise for the missing link to book legroom seats and will review this to help prevent it in future.
Product reviews
Aleah
Riviera Travel
11 months ago
Thank you for your review. We're delighted to hear you enjoyed your holiday.
Date of purchase: 22/05/2025
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11 months ago
Aleah
Riviera Travel
11 months ago
Thank you for rating our customer service 4/5.
Product reviews
Aleah
Riviera Travel
11 months ago
Thank you for your review. We’re glad to hear you found the ship well-maintained and appreciated the excellent service from our crew. We also understand your comments regarding the evening atmosphere and how it affected your experience. We do hope to welcome you again.
Date of purchase: 20/05/2025
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Feefo Verified
11 months ago
Excellent service on the ship with waiters, cleaners etc. Lovely food at every meal beautifully presented and always hot. A great variety of food to choose from and always on the menu a local dish...
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Date of purchase: 23/05/2025
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Feefo Verified
11 months ago
Excellent
Aleah
Riviera Travel
11 months ago
Thank you for rating our customer service 5/5.
Product reviews
Aleah
Riviera Travel
11 months ago
Thank you for your rating. We trust you had a wonderful time.
Very good service from the booking to the management of the entire holiday.
Aleah
Riviera Travel
11 months ago
Thank you for rating our customer service 5/5. We’re delighted to hear you received excellent service from start to finish.
Product reviews
Aleah
Riviera Travel
11 months ago
Thank you for your review. We’re thrilled to hear you had such a positive experience and enjoyed the trip. It’s wonderful that you would recommend this holiday, and we look forward to welcoming you back on another Riviera Travel experience soon.
Easy, polite friendly, caring. Responded quickly to questions and set me an itinerary in the correct order as we did the cruise from Basel to Cologne so I wanted the exact itinerary we would do.
Aleah
Riviera Travel
11 months ago
Thank you for rating our customer service 5/5. We’re delighted to hear you had a stress-free experience.
Product reviews
Aleah
Riviera Travel
11 months ago
Thank you for your review. We are delighted to hear that you enjoyed your trip.
Date of purchase: 20/05/2025
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Trusted Customer
Feefo Verified
11 months ago
I was impressed with customer service beforehand - very prompt and helpful on the phone. Couldn’t fault the guides on the tour
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
