The service, both from the UK staff in dealing with our booking, and the tour manager on the trip, was excellent.
The local guides all spoke very good english, and were very informative and helpful...
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Aleah
Riviera Travel
11 months ago
Thank you for rating our customer service 5/5. We're thrilled to hear you found our service excellent.
Product reviews
Aleah
Riviera Travel
11 months ago
Thank you for your review. We're thrilled to hear you enjoyed your experience and that everything worked out perfectly. We hope to welcome you again in the future.
Efficient service when I phoned prior to trip. Intend to look at Riviera first when considering future holidays.,Recommended them to friends and family. Can’t praise Riviera enough. .
Aleah
Riviera Travel
11 months ago
Thank you for rating our customer service 5/5. We're thrilled to know you found our service efficient and appreciate your kind recommendation.
Product reviews
Aleah
Riviera Travel
11 months ago
Thank you for your review. We're delighted to hear you had a great time.
Tour manager Jude was marvellous. On the phone when booking I was disappointed about the level of discount for booking our own flights. Apart from that the service re transfer on arrival etc was very...
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Aleah
Riviera Travel
11 months ago
Thank you for rating our customer service 4/5. We're glad you had a marvellous experience with Jude, our Tour Manager. We apologise for any disappointment regarding the discount and appreciate you sharing your feedback.
Product reviews
Aleah
Riviera Travel
11 months ago
Thank you for your review. We’re delighted you enjoyed your trip and appreciated Jude’s contributions. It’s great to hear you liked the destinations. We also appreciate your kind recommendation.
Easy to book . Very good tour guide and driver . Very well organised tour. I would have preferred to have the little printed booklet with all the holiday details rather than printing them out myself...
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Aleah
Riviera Travel
11 months ago
Thank you for rating our customer service 5/5. We're so pleased to hear you found the booking process easy and that the tour guide and driver met your expectations. We also appreciate your valuable insights regarding the holiday information booklet.
Product reviews
Aleah
Riviera Travel
11 months ago
Thank you for your review. We’re glad you enjoyed visiting amazing places. We’re sorry to hear about your experience at the Novotel Tours Centre Gare and appreciate you sharing your concerns. We will pass your feedback to the hotel to help improve their services.
I thought the service I received was excellent throughout, from the booking office, the tour manager Jayne and the local guide Abdul, who was so knowledgeable.
The entire holiday was stress free...
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Aleah
Riviera Travel
11 months ago
Thank you for rating our customer service 5/5. We're delighted you found the service excellent throughout your experience. We look forward to welcoming you again soon.
Product reviews
Aleah
Riviera Travel
11 months ago
Thank you for your review. We're so pleased to hear that your first solo holiday met your expectations, and that you enjoyed meeting other travellers and exploring this beautiful region. We're delighted you had such a wonderful time.
Very good. Just would have liked warning that on the way there it would have been a good idea to have taken a packed lunch as when we finally stopped on our way to the first hotel, the selection of...
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Aleah
Riviera Travel
11 months ago
Thank you for rating our customer service 5/5. We're glad you enjoyed the trip and found our team helpful. Your suggestion regarding the lunch stop is much appreciated, and we’ll be sure to take it into consideration for future tours.
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Aleah
Riviera Travel
11 months ago
Thank you for your review. We’re delighted to hear you enjoyed your time and sincerely appreciate your recommendation.
Date of purchase: 30/04/2025
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Kevin
Feefo Verified
Croydon
11 months ago
What Kevin said about Riviera Travel:
This was our 8th Tour with Riviera. All very different, but the general standard of service has always been of the highest
Aleah
Riviera Travel
11 months ago
Thank you for your 5-star rating. We're pleased to hear you've consistently found our service to be of a high standard. We look forward to welcoming you on your 9th adventure.
Product reviews
Aleah
Riviera Travel
11 months ago
Thank you for your review. We're delighted to hear the trip was worth the wait and met your expectations.
The booking process was easy. Communication was efficient. The trip documentation was well-presented and provided all of the relevant details. Overall, I had no problems.
Aleah
Riviera Travel
11 months ago
Thank you for rating our customer service 5/5. We're delighted to hear that you found the booking process easy and experienced no issues.
Product reviews
Aleah
Riviera Travel
11 months ago
Thank you for your review. We’re pleased to hear you had a great time and appreciated the attentive service from Molly and the crew. It’s wonderful to know we met your expectations. We truly value your recommendation.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
