Thank you for rating our customer service 5/5. We're pleased that you received excellent service.
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Aleah
Riviera Travel
11 months ago
Thank you for your review. We’re glad to hear you enjoyed the balance of activities and free time, and felt the tour offered good value. We hope to welcome you again soon.
Excellent. Booking experience was very smooth and our tour manager Cleo was first class.
Aleah
Riviera Travel
11 months ago
Thank you for your 5-star rating. We're pleased you found our customer service excellent.
Product reviews
Aleah
Riviera Travel
11 months ago
Thank you for your review. We’re grateful for your feedback on the Walk and Discover programme and thrilled to hear you had a positive experience. It’s wonderful to know Cleo provided excellent service as your tour manager.
Great.
They always answered my questions fully and truthfully.
Aleah
Riviera Travel
11 months ago
Thank you for rating our customer service 5 stars. We appreciate your feedback.
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Aleah
Riviera Travel
11 months ago
Thank you for your review. We're delighted to hear you thoroughly enjoyed your cruise and that it covered all the major places and sights you were hoping to see. It's helpful to know your perspective on the pace of the cruise. We appreciate you sharing your insights.
I have always received good communication with Riviera & this time was no different
Aleah
Riviera Travel
11 months ago
Thank you for your 5-star rating. We're delighted that our customer service once again met your expectations.
Product reviews
Aleah
Riviera Travel
11 months ago
Thank you for your feedback. We apologise for the initial confusion with the itineraries and appreciate your patience. We're glad to hear that the experience improved as the tour progressed.
Very friendly and knowledgeable tour manager and concierge
Aleah
Riviera Travel
11 months ago
Thank you for your 5-star rating. We appreciate you taking the time to share your feedback.
Product reviews
Aleah
Riviera Travel
11 months ago
Thank you for your wonderful review. We're thrilled to hear you had such an excellent trip and that you found everything to be faultless. We hope to welcome you again in the future.
Highly professional, diligent, excellent contingency planning and always making sure that every person on the coach was accommodated in line with their individual needs. The Riviera team we spoke to...
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Aleah
Riviera Travel
11 months ago
Thank you for your 5-star rating. We're thrilled to hear you had such a positive experience. It's rewarding to know our team provided excellent service and that our attention to detail contributed to a smooth and enjoyable trip. We appreciate you sharing your feedback.
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Aleah
Riviera Travel
11 months ago
Thank you for your review. We're glad to hear you enjoyed your time with us. It's wonderful to know the region left a positive impression.
Date of purchase: 02/06/2025
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Trusted Customer
Feefo Verified
11 months ago
Helpful and timely responses to all queries raised
Aleah
Riviera Travel
11 months ago
Thank you for your 4-star rating. We appreciate your feedback.
Product reviews
Aleah
Riviera Travel
11 months ago
Thank you for your rating. We trust you had a wonderful time.
Date of purchase: 01/06/2025
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Trusted Customer
Feefo Verified
11 months ago
excellent service from the start of the holiday to the end of it.
Aleah
Riviera Travel
11 months ago
Thank you for your 5-star rating. We're so pleased to hear you received excellent service from start to finish.
Product reviews
Aleah
Riviera Travel
11 months ago
Thank you for your review. We're glad to hear you had a positive experience. We appreciate you taking the time to let us know.
Date of purchase: 27/05/2025
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DA
David
Feefo Verified
Prestwich
11 months ago
What David said about Riviera Travel:
Very good
Aleah
Riviera Travel
11 months ago
Thank you for your 5-star rating. We appreciate your comments.
Product reviews
Aleah
Riviera Travel
11 months ago
Thank you for your review. We're pleased to hear you enjoyed your holiday.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
