Thank you for your 5-star review. We're pleased to hear you received excellent service.
Product reviews
Aleah
Riviera Travel
11 months ago
Thank you for your feedback. We're sorry to hear some aspects of the cruise didn’t meet expectations, particularly cabin comfort and excursion pacing. We're pleased you enjoyed the views, dining, and service. Your comments are appreciated.
Thank you for your 5-star rating. We're pleased to hear that the tour guide provided great service.
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Aleah
Riviera Travel
11 months ago
Thank you for your review. We're delighted to hear that you had a lovely holiday and that Sorrento left a great impression.
Date of purchase: 30/05/2025
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Trusted Customer
Feefo Verified
11 months ago
Excellent onsite service
Aleah
Riviera Travel
11 months ago
Thank you for your 5-star rating. We're pleased to hear you found the onsite service excellent.
Product reviews
Aleah
Riviera Travel
11 months ago
Thank you for your review. We're thrilled to hear you had an excellent holiday. We appreciate you taking the time to share your positive experience with us.
Date of purchase: 29/05/2025
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Trusted Customer
Feefo Verified
11 months ago
Aleah
Riviera Travel
11 months ago
Thank you for rating our customer service 5/5.
Product reviews
Aleah
Riviera Travel
11 months ago
Thank you for your review. We’re pleased to hear you enjoyed your river cruise. We appreciate your feedback regarding the evening entertainment and value all comments as we continually strive to enhance our guests’ experience. We hope to welcome you again in the future.
Crew was exceptional; nothing was too much trouble.
Aleah
Riviera Travel
11 months ago
Thank you for your review. We're pleased you found our crew provided exceptional service.
Product reviews
Aleah
Riviera Travel
11 months ago
Thank you for your feedback. We’re glad you enjoyed the crew, food, and refreshments. We appreciate your comments about the cabin, spa, and excursions and will share them with our team to help improve future experiences.
Efficient and helpful .
Hard copy of the holiday/itinerary would have been better.
Aleah
Riviera Travel
11 months ago
Thank you for your 4-star rating. We're so pleased to hear you found our customer service efficient and helpful. We appreciate you sharing your thoughts about receiving a hard copy of your holiday itinerary.
Product reviews
Aleah
Riviera Travel
11 months ago
Thank you for your review. We’re so pleased to hear that you had a wonderful trip and that Molly, your Cruise Manager, made such a positive impression. We hope to welcome you on your fourth journey with us in the future.
Excellent, exceptional service throughout the tour from all staff members.
Aleah
Riviera Travel
11 months ago
Thank you for your 5-star rating. We're pleased to hear you found our customer service provided exceptional service.
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Aleah
Riviera Travel
11 months ago
Thank you for your review. We’re delighted to hear that you enjoyed the tour and found our team to be excellent. We also appreciate your kind words about the boat. We hope to welcome you again in the future.
Date of purchase: 29/05/2025
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Trusted Customer
Feefo Verified
11 months ago
More detail could be given on the timing of the itinerary.
Would like a boarding card before travel with seat allocation.
Aleah
Riviera Travel
11 months ago
Thank you for rating our customer service 4/5. We appreciate you taking the time to share your thoughts on the itinerary timings and boarding cards. We value your input.
Product reviews
Aleah
Riviera Travel
11 months ago
Thank you for your review. We're thrilled you had such a positive experience and appreciate your feedback.
Thank you for rating our customer service 5/5. We're thrilled to hear you found our service excellent and well-organised.
Product reviews
Aleah
Riviera Travel
11 months ago
Thank you for your review. We're glad you enjoyed the itinerary and the places you visited. It's also wonderful to hear you appreciated our ship and staff.
Date of purchase: 29/05/2025
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Trusted Customer
Feefo Verified
11 months ago
The service was good throughout the cruise from the bar staff to the waiters and c cabin stewards.
On excursions the coach drivers were excellent. The guides all spoke good English but perhaps with...
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Aleah
Riviera Travel
11 months ago
Thank you for rating our customer service 4/5. We're delighted to hear that you enjoyed the service provided by our team.
Product reviews
Aleah
Riviera Travel
11 months ago
We appreciate you taking the time to share your feedback. It's wonderful to hear that our crew's service exceeded your expectations and that you had an engaging and enjoyable cruise experience. We look forward to the opportunity to welcome you aboard again in the future.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
