Excellent service from booking to enjoying the holiday. Adrian the tour manager was excellent with great knowledge. All the events were well planned. Riviera are a good company to use.
Rep was excellent ( Kate )
Well organised from start to finish .
Despite dreadful weather rep tried her hardest to make it enjoyable and rearranged a cancelled day trip on our rest day so we didn’t...
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Michelle
Riviera Travel
10 months ago
Thank you for sharing your feedback on your recent Lake Maggiore, Orta & the Matterhorn holiday. We was sorry to learn about the issue with the weather you experienced during your trip, which impacted your overall enjoyment.
We are glad to hear that you found the hotel comfortable and clean and that the restaurant staff provided good service. It's also great you enjoyed the lake view from your room
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Date of purchase: 02/09/2025
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10 months ago
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Michelle
Riviera Travel
10 months ago
Thank you for sharing your wonderful feedback on your Burgundy, the River Rhone & Provence Cruise aboard the M.S. Thomas Hardy. We're thrilled you found the accommodation superb and the cuisine excellent. It's also great to hear you enjoyed the varied excursions and found the historical aspects of the towns interesting.
Booking was easy and the customer service team are reasonably easy to contact and are knowledgeable. This was the first time this trip had taken place and I believe improvements can be made - I have...
Excellent. Hotel was immaculately clean with lovely decor and art works.
Waiters and bar staff polite, friendly and efficient. Rooms were wonderfully clean and well maintained.
Coaches we travelled...
Excellent service in restaurant and lounge, also very good room service. Some problems with arrival and departure.
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Michelle
Riviera Travel
10 months ago
Thank you for sharing your feedback on your recent Rhine Cruise to Switzerland. We appreciate you taking the time to let us know about your experience. We're pleased to hear you found the places we visited interesting and that you enjoyed the excellent hospitality. Your comments will be passed on to the relevant teams for review regarding the amount of walking and content of the itinerary.
Comfortable and punctual. Very pleasant and capable driver.
Product reviews
Michelle
Riviera Travel
10 months ago
Thank you for your 4* review and comments. We will pass your comments regarding the food to our product team for review and to investigate . Thank you f again for your feedback.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
