Service on board was really good, staff extremely attentive.
Riviera Travel
Riviera Travel
25 days ago
We are so pleased to hear that you had an excellent experience with our onboard service and that our staff were so attentive. Thank you for your wonderful feedback.
Product reviews
Riviera Travel
Riviera Travel
25 days ago
Thank you for sharing your feedback on your recent Rhine Cruise to Switzerland. We are pleased to hear you found the cruise pleasant and that our onboard staff were brilliant and very attentive. We appreciate you highlighting the quality and variety of our food choices, and we are glad that our team was able to cater well to your dietary needs.
We acknowledge your comments regarding the scenery during the sailing from Basel and the duration of some of the walks. We value this insight as we continuously aim to enhance our guest experiences.
Thank you for taking the time to share your experience. We are delighted to hear that you were so pleased with the service you received.
Product reviews
Riviera Travel
Riviera Travel
25 days ago
Thank you for sharing your feedback on the Berlin, Dresden, Meissen & Colditz for Solo Travellers tour. We are delighted to hear that you enjoyed your experience and that our tour leader was a highlight for you. We appreciate you letting us know that you would have liked an additional day in Berlin and will certainly take this into consideration.
Date of purchase: 12/07/2026
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Helen
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GBR
26 days ago
Riviera Travel
Riviera Travel
25 days ago
Thank you for your 5* rating
Product reviews
Riviera Travel
Riviera Travel
25 days ago
We are so pleased to hear you had such a special holiday with us. It's wonderful that you found our staff, food, and tour guides to be excellent and that the ship was spotlessly clean. We truly appreciate your feedback.
Date of purchase: 10/07/2026
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Helen
Feefo Verified
26 days ago
What Helen said about Riviera Travel:
Have had travelled with Riviera on many occasiond but this tour was not up to their usual high standard
Riviera Travel
Riviera Travel
25 days ago
We are sorry to hear that your recent tour did not meet the high standards you have come to expect from Riviera Travel. We value your loyalty as a returning customer and appreciate you taking the time to share your feedback with us.
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Riviera Travel
Riviera Travel
25 days ago
We are sorry to hear that your holiday did not get off to the best start. We understand your disappointment regarding the coach travel and the initial part of your time in Lucerne. We also note your comments about the arrival arrangements and the walk through Strasbourg, and your suggestions for adjustments to the itinerary. We appreciate you sharing your experience.
We should have finished the cruise in Cologne but due to river levels our final night was spend onboard in Rudesheim - a 2 Hr + drive from Dusseldorf airport. This meant we had to leave the boat at...
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Riviera Travel
Riviera Travel
25 days ago
Hello Stephen,
We are so pleased to read that you had a wonderful time on your cruise holiday and would like to thank you for sharing your experience with us. It's lovely to hear you enjoyed the destination. We appreciate you taking the time to leave your feedback.
Kind regards,
Riviera Travel
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Riviera Travel
Riviera Travel
25 days ago
Hello Stephen,
We are delighted to hear that you had such a positive experience on our Cruise the Heart of Europe. It's wonderful to know that you found the cabin and boat to be extremely comfortable and well-fitted out. We're also pleased that the service from all our staff, from housekeeping to the restaurant, bar, and crew, met your expectations. We appreciate your kind words regarding the food, drink selection, and portion sizes.
Kind regards,
Riviera Travel
The documents were helpful but basic.
The information from our tour manager was far superior and extremely useful
The airport meet and greet lady was useless, a scrappy piece of paper with hand...
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Riviera Travel
Riviera Travel
25 days ago
We are very sorry to hear that your experience did not meet your expectations. We appreciate you taking the time to share your feedback regarding the helpfulness of the documents provided and the assistance you received. We will certainly take your comments on board.
Product reviews
Riviera Travel
Riviera Travel
25 days ago
We understand your feedback regarding the itinerary for Berlin and Dresden. We appreciate you highlighting the knowledge and helpfulness of your tour manager; it's wonderful to hear they ensured all guests were well looked after and made the most of your time in both cities.
Easy to communicate with Riviera staff who are friendly and helpful.
As I’ve already mentioned, our tour guide was excellent and coach was well driven.
Altogether a smooth trip.
Riviera Travel
Riviera Travel
25 days ago
Hello,
It’s wonderful to hear that you found our staff friendly and helpful, and that you had a smooth trip overall. We’re also delighted that your tour guide was excellent and that the coach was well driven. Thank you for your kind feedback.
Kind regards,
Riviera Travel
Product reviews
Riviera Travel
Riviera Travel
25 days ago
Hello,
We are delighted to hear that you had such an enjoyable few days in Normandy with us. It's wonderful to know that you found the programme varied and interesting, and that the air-conditioned coach was appreciated during the hot weather. We are thrilled that Diane Inglis was such a brilliant and informative guide, and that you found the hotel comfortable with pleasant staff and excellent breakfasts. We truly appreciate you choosing Riviera Travel for your third tour and are so pleased you are planning more.
Kind regards,
Riviera Travel
Top marks for organisation from outbound travel all the way through to return journey.
Riviera Travel
Riviera Travel
25 days ago
We are delighted to hear that your experience with our organization was seamless, from the moment you departed until your return journey. We appreciate you taking the time to share your feedback.
Product reviews
Riviera Travel
Riviera Travel
25 days ago
We are so pleased to hear you enjoyed your Split, Rab and Undiscovered Islands of the North Yacht Cruise for solo travellers. It's wonderful to know you found Trogir and Rab to be highlights and that the onboard atmosphere and company contributed positively to your experience. We appreciate you sharing your feedback regarding Split and are glad to hear our tour manager met your expectations.
Efficient and friendly. All queries answered promptly.
Riviera Travel
Riviera Travel
25 days ago
We are delighted to hear that you found our service efficient and friendly, and that your queries were answered promptly. We appreciate you taking the time to share your positive experience.
Product reviews
Riviera Travel
Riviera Travel
25 days ago
We are delighted to hear that you had an excellent experience on board, with our attentive staff, varied food choices, and knowledgeable and entertaining guides on excursions. We are so pleased you enjoyed your Rhine Cruise to Switzerland.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.