Faultless. Each phone call was attentive and helpful, supported by instructive and helpful emails.
Riviera Travel
Riviera Travel
25 days ago
Thank you for sharing your positive experience. We are delighted to hear that your phone calls were attentive and helpful, and that our emails provided valuable support.
Product reviews
Riviera Travel
Riviera Travel
25 days ago
Thank you for taking the time to share your experience. We are delighted to hear that you had such an excellent booking experience and found our team to be helpful and caring. It is wonderful to know that you enjoyed the superb, air-conditioned ship with its high-quality furnishings and comfortable seating. We are pleased that you found the dining and service to be a joy, and that our delightful crew and well-chosen tour guides enhanced your journey with their humour, knowledge, and local history. We truly appreciate your high recommendation and are so glad you were not disappointed.
We are delighted to hear that your experience was excellent in every way. Thank you for your wonderful feedback.
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Riviera Travel
Riviera Travel
25 days ago
Thank you for taking the time to share your feedback on our Blue Danube River Cruise. We are delighted to hear that you enjoyed all aspects of the ship, including the accommodation, food, and staff. It's wonderful to know you visited some fascinating places and found Salzburg to be a worthwhile excursion. We appreciate you highlighting your experience with overnight cruising and hope it did not significantly impact your enjoyment.
Date of purchase: 10/07/2026
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Trusted Customer
Feefo Verified
25 days ago
Efficient and helpful when queries cropped up.
Riviera Travel
Riviera Travel
25 days ago
We are delighted to hear that our team was efficient and helpful when queries arose. Your feedback is greatly appreciated.
Product reviews
Riviera Travel
Riviera Travel
25 days ago
Thank you for your wonderful review. We are delighted to hear that you enjoyed your holiday and found the organisation to be excellent, with a good balance of tours and free time. We're also pleased that our guide was knowledgeable and efficient. We appreciate your feedback regarding the number of participants and will certainly take this into consideration.
Date of purchase: 10/07/2026
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Trusted Customer
Feefo Verified
25 days ago
Rep and guides 1st class
Riviera Travel
Riviera Travel
25 days ago
Thank you for your feedback. We are delighted to hear that you found our representatives and guides to be first class.
Product reviews
Riviera Travel
Riviera Travel
25 days ago
We're so pleased to hear you had a really good holiday and enjoyed the tours. It's wonderful that you found our representatives and guides to be excellent. We appreciate your feedback regarding the 4-star hotels.
Excellent service by all the staff. George, Josh, all the waiters were very cheerful. Great Cruise except low rainfall made river level low and thus we travelled by coach to another stop to avoid the...
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Riviera Travel
Riviera Travel
25 days ago
Thank you for sharing your experience. We are delighted to hear that you received excellent service from our staff, and we appreciate you highlighting George, Josh, and the waiters. We understand that unforeseen circumstances can impact travel plans, and we regret that the low rainfall affected your itinerary. We are pleased that you had a great cruise overall.
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Riviera Travel
Riviera Travel
25 days ago
We are delighted to hear that you enjoyed your Cruise the Heart of Europe experience and found the organisation, entertainment, tours, and staff to be excellent. We appreciate your feedback regarding the dining options and will certainly take your comments about incorporating more exotic dishes, particularly Indian cuisine, into consideration for future menu planning.
It's wonderful to hear you had such a positive experience with Riviera Travel! We're so glad we could provide you with excellent service and we truly appreciate you sharing your feedback.
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Riviera Travel
Riviera Travel
25 days ago
We are so pleased to hear that your yacht cruise exceeded expectations and that you had such a wonderful experience with the crew, food, locations, and tour manager. It sounds like you had a truly memorable holiday.
The tour was good, did everything expected. I enjoyed the break and appreciated our guide's expertise.
Unfortunately the last lap did not work for me: the taxi I had ordered thru Riviera did not...
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Riviera Travel
Riviera Travel
25 days ago
Hello,
We are so pleased to hear that you enjoyed your tour and appreciated our guide's expertise. We are sorry to hear about the issue with your taxi at Heathrow and the inconvenience this caused. We value your feedback.
Kind regards,
Riviera Travel
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Riviera Travel
Riviera Travel
25 days ago
Hello,
Thank you for taking the time to share your feedback. We are pleased to hear that you found the tour to be well-organised and that our guide was professional. We appreciate your comments regarding the itinerary and your desire for more time in Berlin; we understand how a packed schedule can feel when there is so much to experience. It is wonderful to know that you had a most stimulating visit.
Kind regards,
Riviera Travel
Well looked after at all times. Pleasant, well informed guides.
Riviera Travel
Riviera Travel
25 days ago
It's wonderful to hear that you felt well looked after during your experience and that our guides were both pleasant and well informed. We truly appreciate you taking the time to share your feedback.
Product reviews
Riviera Travel
Riviera Travel
25 days ago
Thank you for taking the time to share your feedback about your recent holiday. We are delighted to hear that you found the holiday to be well organised with friendly representatives, and that the hotel was in a great location. It's wonderful that you enjoyed the trips. We appreciate your comments regarding the coach travel and hotel arrangements, and we will certainly take this into consideration.
Date of purchase: 06/07/2026
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PC
Patrick (Pat) Conn
Feefo Verified
GBR
26 days ago
What Patrick (Pat) Conn said about Riviera Travel:
I was getting worried about ticket delivery, and not everyone has a smart phone. My Eurowings ticketing was not included, but was sorted efficienty on board.
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Date of purchase: 09/07/2026
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IA
Ian
Feefo Verified
GBR
26 days ago
What Ian said about Riviera Travel:
Great hotels. Copenhagen one was too far from centre
Tour manager brilliant
Riviera Travel
Riviera Travel
25 days ago
Hello Ian,
We are delighted to hear you enjoyed the hotels and had such a positive experience with your tour manager. We appreciate your feedback regarding the location of the Copenhagen hotel.
Kind regards,
Riviera Travel
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Riviera Travel
Riviera Travel
25 days ago
Hello Ian,
We are so pleased to hear that you enjoyed your tour manager's services! We appreciate you sharing your thoughts on the hotel's location and the weather during your trip.
Kind regards,
Riviera Travel
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.