Great booking service and Jill, the tour guide on the boat was first class
Riviera Travel
Riviera Travel
23 days ago
We're so pleased to hear you had a great booking experience and that Jill was such a valuable part of your trip. It's wonderful to know our team is making such a positive impact on your travels.
Product reviews
Riviera Travel
Riviera Travel
23 days ago
It's wonderful to hear that your first experience with small boat cruising with us was such a positive one! We're delighted that you found your cabin fantastic, the ports of call to be great, and our crew to be very friendly. It's also fantastic to know that Jill, your Riviera host, was able to pull everything together so excellently for you. We truly appreciate you sharing your feedback.
We are delighted to hear about your excellent experience with our efficient service and friendly staff. We appreciate you taking the time to share your feedback.
Product reviews
Riviera Travel
Riviera Travel
23 days ago
Thank you for your wonderful review of the Burgundy, the River Rhone & Provence cruise. We are delighted to hear that you found the ship, facilities, staff, food, and cabins to be irreproachable, and that you enjoyed the evening entertainment. We appreciate your kind words regarding the excursions and are pleased that you found their content to be good, despite the unforeseen issues encountered. We are glad that all changes were clearly explained to you.
Date of purchase: 12/07/2026
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Trusted Customer
Feefo Verified
25 days ago
Good
Riviera Travel
Riviera Travel
24 days ago
Hello Ian,
Thank you for taking the time to share your feedback with us. We are delighted to hear you had a positive experience and appreciate your high rating.
Kind regards,
Riviera Travel
Trusted Customer
24 days ago
The cruise leader kept saying "oh God" all the time. I know Portugal is Catholic, but many Brits are Christian and found this offensive.
Product reviews
Riviera Travel
Riviera Travel
24 days ago
Hello Ian,
Thank you for your feedback. We're delighted you enjoyed your Douro, Porto & Salamanca River Cruise and appreciate you sharing your experience with us.
Kind regards,
Riviera Travel
Hello Vivienne,
We're delighted to hear that your experience met your expectations. Thank you for taking the time to share your feedback with us.
Kind regards,
Riviera Travel
Product reviews
Riviera Travel
Riviera Travel
24 days ago
Hello Vivienne,
We are so pleased to hear that you enjoyed your Medieval Germany River Cruise, and that all the guides spoke English perfectly. It's also wonderful to know that you found the food lovely and the timing of supper just right. We appreciate you sharing your feedback regarding the historical figures and will certainly take this on board.
Kind regards,
Riviera Travel
Hello,
Thank you for your feedback. We are delighted to hear that you found everyone to be very efficient.
Kind regards,
Riviera Travel
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Riviera Travel
Riviera Travel
24 days ago
Hello,
We appreciate you taking the time to share your feedback on your Douro, Porto & Salamanca River Cruise. We are pleased to hear that you found Barbara to be an excellent cruise director and that our staff were good, friendly, and efficient. It is also good to know that you found your cabin to be well-equipped and that our excursions were well-organized, with Salamanca and the Porto coach tour being particular highlights. We note your comments regarding the evening entertainment, your cabin size, the captain's presentations, and your personal food preferences.
Kind regards,
Riviera Travel
Date of purchase: 12/07/2026
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Norman
Feefo Verified
ESP
24 days ago
What Norman said about Riviera Travel:
Excellent
Riviera Travel
Riviera Travel
24 days ago
Hello Norman,
Thank you for taking the time to share your experience with us. We're delighted to hear you had a positive visit and appreciate you leaving us a 4-star rating.
Product reviews
Riviera Travel
Riviera Travel
24 days ago
Thank you for your 4* review
Kind Regards
Riviera Travel
Faultless. Each phone call was attentive and helpful, supported by instructive and helpful emails.
Riviera Travel
Riviera Travel
24 days ago
Thank you for sharing your positive experience. We are delighted to hear that your phone calls were attentive and helpful, and that our emails provided valuable support.
Product reviews
Riviera Travel
Riviera Travel
24 days ago
Thank you for taking the time to share your experience. We are delighted to hear that you had such an excellent booking experience and found our team to be helpful and caring. It is wonderful to know that you enjoyed the superb, air-conditioned ship with its high-quality furnishings and comfortable seating. We are pleased that you found the dining and service to be a joy, and that our delightful crew and well-chosen tour guides enhanced your journey with their humour, knowledge, and local history. We truly appreciate your high recommendation and are so glad you were not disappointed.
We are delighted to hear that your experience was excellent in every way. Thank you for your wonderful feedback.
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Riviera Travel
Riviera Travel
24 days ago
Thank you for taking the time to share your feedback on our Blue Danube River Cruise. We are delighted to hear that you enjoyed all aspects of the ship, including the accommodation, food, and staff. It's wonderful to know you visited some fascinating places and found Salzburg to be a worthwhile excursion. We appreciate you highlighting your experience with overnight cruising and hope it did not significantly impact your enjoyment.
Date of purchase: 10/07/2026
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Trusted Customer
Feefo Verified
25 days ago
Efficient and helpful when queries cropped up.
Riviera Travel
Riviera Travel
24 days ago
We are delighted to hear that our team was efficient and helpful when queries arose. Your feedback is greatly appreciated.
Product reviews
Riviera Travel
Riviera Travel
24 days ago
Thank you for your wonderful review. We are delighted to hear that you enjoyed your holiday and found the organisation to be excellent, with a good balance of tours and free time. We're also pleased that our guide was knowledgeable and efficient. We appreciate your feedback regarding the number of participants and will certainly take this into consideration.
Date of purchase: 10/07/2026
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Trusted Customer
Feefo Verified
25 days ago
Rep and guides 1st class
Riviera Travel
Riviera Travel
24 days ago
Thank you for your feedback. We are delighted to hear that you found our representatives and guides to be first class.
Product reviews
Riviera Travel
Riviera Travel
24 days ago
We're so pleased to hear you had a really good holiday and enjoyed the tours. It's wonderful that you found our representatives and guides to be excellent. We appreciate your feedback regarding the 4-star hotels.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.