very helpful. but not much info pre cruise, and no labels.
Riviera Travel
Riviera Travel
22 days ago
Hello Deirdre,
We appreciate you taking the time to share your feedback. We're pleased to hear that our service was helpful, and we regret that you felt there was insufficient information provided prior to your cruise, and that labelling was an issue. We value your input and will take your comments on board.
Kind regards,
Riviera Travel
Product reviews
Riviera Travel
Riviera Travel
22 days ago
Hello Deirdre,
Thank you for your wonderful review of the Douro, Porto & Salamanca River Cruise! We are delighted to hear that you enjoyed the excellent and friendly staff, the perfect balance of on-deck relaxation and excursions, and the comfortable cabins and facilities. We appreciate you sharing your feedback regarding the dining experience and the mention of the mirror placement. Your insights are valuable to us as we continually strive to enhance our guest experience.
Kind regards,
Riviera Travel
Was advised by Riviera operative to pay for seats which I realise was the wrong advice. Could this be corrected. Also paid for luggage because the app is quite confusing.
Riviera Travel
Riviera Travel
22 days ago
Hello,
Thank you for taking the time to share your feedback. We understand your concerns regarding the advice received and the booking process. We do advise all guests must check-in via Ryanairâs website or app using their own Ryanair account. We appreciate you bringing this to our attention.
Kind regards,
Riviera Travel
Product reviews
Riviera Travel
Riviera Travel
22 days ago
Hello,
We're delighted to hear that you enjoyed your trip to Germany and found it to be an amazing learning experience. It's wonderful that you appreciated the history associated with Berlin, Dresden, and Colditz, and we're pleased that Colditz was a highlight for you. We're also glad you found Dresden to be beautifully renovated and enjoyed your visit to Meissen.
Kind regards,
Riviera Travel
We are delighted to hear you had a brilliant service experience with us! Thank you for your kind words and the fantastic rating.
Product reviews
Riviera Travel
Riviera Travel
23 days ago
We are so pleased to hear that you loved your holidays with us and that the food, drinks, and staff were so fabulous. It's also wonderful to know you found the ship beautiful. We appreciate you sharing your feedback regarding the Rhine.
Thank you for your wonderful feedback! We're so pleased to hear you had such a positive experience.
Product reviews
Riviera Travel
Riviera Travel
23 days ago
We are absolutely delighted to hear that you had an excellent cruise with us! It's wonderful to know that you enjoyed the staff, food, cabin, and excursions. We truly appreciate you sharing your positive experience
Date of purchase: 11/07/2026
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Trusted Customer
Feefo Verified
24 days ago
They were able to answer my queries with professionalism
Were were met at the airport and guided to the right area.
They accompanied us on all our trips and were a reassuring presence.
Riviera Travel
Riviera Travel
23 days ago
Thank you for taking the time to share your experience. We are delighted to hear that our team was able to assist you with professionalism and that you found their presence reassuring throughout your trips. It's wonderful to know that our support made a positive difference to your travels.
Product reviews
Riviera Travel
Riviera Travel
23 days ago
Thank you for your 5* rating
Date of purchase: 12/07/2026
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Trusted Customer
Feefo Verified
24 days ago
Excellent
Riviera Travel
Riviera Travel
23 days ago
We are delighted to hear you had such a positive experience with us. Thank you for taking the time to share your feedback.
Product reviews
Riviera Travel
Riviera Travel
23 days ago
Thank you for taking the time to share your feedback about your Rhine Cruise to Switzerland. We are delighted to hear that you found the food and trips to be excellent and that your overall experience was good. We appreciate your custom.
Thank you for taking the time to share your feedback. We appreciate you letting us know about your experience and are pleased to hear that overall it was a positive one. We are sorry to hear that some interactions felt a little distant and will take your comments on board.
Product reviews
Riviera Travel
Riviera Travel
23 days ago
We are delighted to hear that you had an excellent experience on our Seine, Paris and Normandy River Cruise. It's wonderful to know that you enjoyed the food, service, and company on board. We truly appreciate you sharing your positive feedback with us.
We are so pleased to hear you had a very good experience with your tour guide. We appreciate you taking the time to share your feedback.
Product reviews
Riviera Travel
Riviera Travel
23 days ago
We are so pleased to hear that you had such a very good visit to Stockholm and Copenhagen, and that you found Stockholm particularly impressive with its beautiful surroundings. It's wonderful to know that you enjoyed the excursions to the Vasa Museum and the palaces, and that the rail and road trip offered a wider perspective of the countries. We agree that Copenhagen provides an interesting contrast, and we're glad you found the Viking boat museum, cathedral, and palace visits to be good included excursions. Thank you for sharing your experience of this busy but worthwhile holiday.
Very good, booking is easy knowledgeable staff, good customer service everything made easy. Great coach driver, water to buy on coach, the service was perfect
Riviera Travel
Riviera Travel
23 days ago
It's wonderful to hear you had such a positive experience with your booking and that our team was able to make everything easy for you. We're also delighted you enjoyed the service provided by your coach driver and the convenience of purchasing refreshments onboard. Thank you for your kind feedback.
Product reviews
Riviera Travel
Riviera Travel
23 days ago
We are delighted to hear that you had an excellent holiday and that Diane was a superb guide. It's wonderful to know that her knowledge and organisation were appreciated. We appreciate your feedback regarding the hotel amenities and the dining arrangements on a Sunday, and we will certainly take this into consideration. We are so pleased you enjoyed your tour and hope to welcome you back on another Riviera Travel holiday soon.
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