Thank you for your feedback. We're delighted to hear that you found our service to be excellent.
Product reviews
Riviera Travel
Riviera Travel
18 days ago
We are so pleased to hear that you had a wonderful river cruise and a superb experience. It's fantastic that you're looking forward to travelling with us again to discover more interesting places.
Service from Riviera was brilliant. All the staff from the initial booking to the end of the holiday were great.
Riviera Travel
Riviera Travel
18 days ago
Thank you for your wonderful review. We are delighted to hear that you found our service to be brilliant and that our staff were great throughout your booking and holiday experience.
Product reviews
Riviera Travel
Riviera Travel
18 days ago
We are so pleased to hear that you had such a wonderful experience on the Seine Paris and Normandy River Cruise. It's fantastic to know that the staff on the MS Jane Austen and our Riviera Travel team made your holiday delightful, and that you found the food excellent and your cabin comfortable. We appreciate you sharing your feedback.
Date of purchase: 07/07/2026
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LY
Lynne
Feefo Verified
19 days ago
What Lynne said about Riviera Travel:
Excellent
Riviera Travel
Riviera Travel
19 days ago
Thank you for rating our customer service 5 stars.
Product reviews
Riviera Travel
Riviera Travel
19 days ago
We're delighted to hear that you had an excellent holiday and you thought the cruise was very well organised.
Date of purchase: 29/06/2026
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Trusted Customer
Feefo Verified
20 days ago
Excellent
Riviera Travel
Riviera Travel
19 days ago
Thank you for rating our customer service 5/5.
Product reviews
Riviera Travel
Riviera Travel
19 days ago
Thank you for your 5 star review. We trust you had a wonderful time.
We're delighted that you found our booking process to be very easy.
Product reviews
Riviera Travel
Riviera Travel
19 days ago
We're delighted to hear that you thought this tour was excellent, with a very friendly, knowledgeable and helpful tour manager. We were sorry to learn that you were split up from one another on your Eurostar journey. You may wish to use the link provided to contact Eurostar about your experience:
https://www.eurostar.com/uk-en/complaints-handling-procedure. Please be assured that we have shared your comments with our Transport team.
Very good. Although Breakfast at the Astoria was exceptional (5*), Dinner was only average-to-good (3+*).
Riviera Travel
Riviera Travel
19 days ago
Thank you for rating our customer service 5/5. Whilst we were delighted to hear that you thought the breakfast served at the Astoria was exceptional, we regret to hear that dinner fell short of your expectations. We appreciate that food is subjective and what one guest may find satisfactory, another may not. That said, all feedback is closely monitored across the season and your comments have been shared with our Product team for review.
Product reviews
Riviera Travel
Riviera Travel
19 days ago
We're delighted to hear that you thought the itinerary was varied and interesting and that your Tour Manager was superb. We look forward to welcoming you again in the future.
We're delighted to hear that the service received from all staff was excellent.
Product reviews
Riviera Travel
Riviera Travel
19 days ago
Thank you for taking the time to share your feedback about this cruise. We're delighted to hear that you thought it was wonderful and you would recommend it to others.
Date of purchase: 07/07/2026
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Trusted Customer
Feefo Verified
22 days ago
Helpful office contact
Riviera Travel
Riviera Travel
19 days ago
Thank you for rating our customer service 5/5.
Product reviews
Riviera Travel
Riviera Travel
19 days ago
We're delighted to hear that you thought the Rhine Gorge was beautiful and the staff on board the ship were very caring.
Perfect.....contact with everyone from booking to the cruise itself was first class
Riviera Travel
Riviera Travel
19 days ago
Thank you for rating our customer service 5/5.
Product reviews
Riviera Travel
Riviera Travel
19 days ago
Thank you for taking the time to post your 5 star review. We're delighted to hear that you thought this was one of the best river cruises you had done. We look forward to welcoming you again in the future.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
