The cruise Director really got everyone involved and was amusing and knowledgeable. All the on board staff were civil and helpful. Special thanks to crew member William who shared great details...
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Riviera Travel
Riviera Travel
3 days ago
We're delighted to hear that your Cruise Director, the staff on board and William contributed positively to your overall enjoyment.
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Riviera Travel
Riviera Travel
3 days ago
Thank you for taking the time to share your comments. As we're always striving to enhance our guests' experiences your comments have been shared with the appropriate team at head office for review.
Date of purchase: 05/07/2026
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JH
Jes and Sue Hughes
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4 days ago
What Jes and Sue Hughes said about Riviera Travel:
Excellent service, everyone the telephone support we needed to access to finalise our trip details was very good.
Riviera Travel
Riviera Travel
3 days ago
Thank you for taking the time to share your experience. We are delighted to hear that you found our telephone support to be excellent and that our team was able to assist you in finalising your trip details. We appreciate your feedback.
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Riviera Travel
Riviera Travel
3 days ago
It sounds like you had a truly wonderful time on the Dubrovnik, Split & Jewels of the Dalmatian Coast Yacht Cruise, and we're so pleased to hear it was such a positive new experience for you. It's fantastic that you appreciated the relaxed atmosphere, the exceptional crew including Captain Armando, and the smooth running of the tour thanks to Marthese. We're delighted you enjoyed the daily swim stops, the beautiful scenery, the excellent company, the food, and our happy hour cocktails. We look forward to welcoming you back for your third Riviera experience.
We're delighted to learn that your whole experience was great and made even better by the kindness of the weather. We regret to hear that you experienced some difficulty with accessing the bathroom. Having reviewed your booking details, I can see that the assistance request was also noted in the accommodation field, so this should have filtered through to the hotels. We appreciate the difficulty and inconvenience this may have caused.
The service we received throughout was excellent. I couldn’t fault the crew on board - in particular the bar staff and restaurant team were brilliant.🤩
Riviera Travel
Riviera Travel
3 days ago
Thank you for rating our customer service 5/5.
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Riviera Travel
Riviera Travel
3 days ago
Thank you for taking the time to share your feedback. We're delighted to learn that this river cruise aligned with your expectations and you would recommend it to others.
Friendly, welcoming, inclusive. Nothing was too much trouble, and all problems were solved.
Service in the restaurants, and especially in our suite, was impeccable.
Riviera Travel
Riviera Travel
4 days ago
Thank you for your 5 star review.
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Riviera Travel
Riviera Travel
4 days ago
We're delighted to hear that you could not fault the ship, even in the extreme heat and that the staff on board were universally cheerful and helpful.
The staff on the Clipper were exceptional.
Re Riviera Tour Managers, I found Pina very friendly and informative. I cannot comment on Karen or Adrian as we had little interaction with them.
Riviera Travel
Riviera Travel
4 days ago
We're delighted to hear that you thought the staff on board the Clipper, were exceptional.
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Riviera Travel
Riviera Travel
4 days ago
Thank you for posting your 5 star review. We're delighted to hear that you had an amazing experience on board the Royal Clipper and that you would kindly recommend this holiday to others.
Exceptional from start to finish. A professional travel company that I will confidently book with again.,
Riviera Travel
Riviera Travel
4 days ago
Thank you for rating our customer service 5/5.
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Riviera Travel
Riviera Travel
4 days ago
Thank you for taking the time to share your feedback about your recent experience on our solos tour to Sicily. We're sure your comments will provide valuable insight to anyone considering this trip. We look forward to welcoming you again in the future.
The service from Riviera staff prior to the trip was excellent. They helped secure a room with a view of the medieval walls and answered my pre-holiday questions. The Tour Manager Pina was...
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Riviera Travel
Riviera Travel
4 days ago
Thank you for rating our customer service 5/5. We're delighted to hear that you thought our pre-tour customer service, in particular, was excellent.
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Riviera Travel
Riviera Travel
4 days ago
Thank you for taking the time to share your detailed feedback about this tour. We're sure your comments will provide valuable insight for anyone considering this tour.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.