Thank you for your 5* review.
We are so pleased to hear you had such an excellent cruise with us and that you found the organisation, itinerary, and onboard experience to be of such a high standard. It's wonderful to know our team provided you with first-class service and that your cabin was well-maintained and stocked
Excellent service, staff willing to help at all times, nothing seemed too much trouble.
Riviera Travel
Riviera Travel
12 days ago
Thank you for your 5* review .
We are so pleased to hear about your excellent experience with our service and staff. It's wonderful to know that our team was so willing to help and that nothing seemed too much trouble during your interaction with us. We truly appreciate you taking the time to share your positive feedback.
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Riviera Travel
Riviera Travel
12 days ago
Thank you for your 5* feedback.
It's wonderful to hear how much you enjoyed your Douro, Porto & Salamanca River Cruise! We are delighted that the scenery provided such a captivating and ever-changing experience, and it's great to know you found the vessel comfortable with ample space. We appreciate you sharing your positive feedback and hope to welcome you back onboard in the near future.
Excellent customer service from booking trip to return.
Riviera Travel
Riviera Travel
12 days ago
Thank you for your 5* feedback.
We are so pleased to hear that you had an excellent experience with our customer service from the moment you booked your trip right through to your return. We truly appreciate you sharing your feedback.
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Riviera Travel
Riviera Travel
12 days ago
Thank you for your 4* review !
We are very pleased to hear that you had an excellent trip and enjoyed your Medieval Germany River Cruise. We appreciate you taking the time to share your feedback with us. It is wonderful to know that you found our crew and Cruise Directors to be great. We also acknowledge your comments regarding the walk from the airport and the cabin issue , and we are glad that these issues were resolved and did not spoil your holiday.
Thank you for your review. We're delighted to hear that you had a very good cruise and enjoyed your holiday overall. We appreciate you taking the time to share your feedback and are pleased that your experience was a positive one.
We hope to welcome you on another Riviera cruise in the future.
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Riviera Travel
Riviera Travel
12 days ago
Thank you for your review. We are very sorry that your cruise was affected by low water levels and that the revised itinerary did not meet your expectations.
As advised prior to departure, the low water conditions on the Rhine meant that the original itinerary could not operate as planned. Guests were notified of the changes in advance and were given the opportunity to decide whether they wished to continue with the holiday based on the amended programme.
Date of purchase: 18/07/2026
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Helen
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GBR
13 days ago
Riviera Travel
Riviera Travel
12 days ago
Thank you for your 5* review .
Product reviews
Riviera Travel
Riviera Travel
12 days ago
Thank you for your wonderful review. We're delighted to hear that you had a fantastic and relaxing holiday. It's lovely to know that you were able to enjoy such a serene experience and make the most of your time away.
We appreciate you taking the time to share your feedback and hope to welcome you on another Riviera holiday soon.
Thank you for your wonderful review!
We are absolutely delighted to hear that you had such an amazing holiday with us on the Seine, Paris and Normandy River Cruise. It's wonderful to know that you enjoyed the delicious food, the superb quality, and found the staff to be so attentive and hardworking. We are also pleased that you found the ship to be clean and the cabins perfect, and that the organisation of the trips and the guides were to your satisfaction. Thank you for your high recommendation to friends and family; it means a lot to us.
Generally good. We asked for twin beds and were provided with a double.
We asked to be included in the Camargue visit over the telephone but this was not provided.
Riviera Travel
Riviera Travel
12 days ago
Thank you for your review. We're pleased to hear that you were generally satisfied with your holiday.
We are sorry that your request for twin beds was not accommodated and apologise that you were not contacted regarding the cancellation of the Camargue visit. We understand how disappointing this must have been, particularly as you had requested to be included in the excursion in advance.
Your feedback is appreciated and will be shared with the relevant teams as we continue to enhance our services. We hope to welcome you on another Riviera holiday in the future.
Product reviews
Riviera Travel
Riviera Travel
12 days ago
Thank you for your review. We're pleased to hear that you found your holiday well organised overall.
We appreciate that, following an early start, you would have preferred lunch to be available on arrival. Whilst lunch is not offered on embarkation day, guests can enjoy complimentary tea, coffee and biscuits onboard and are free to explore ashore before returning for high tea later in the afternoon.
We also understand your disappointment with the lavender fields. Unfortunately, the appearance and quality of the lavender can be significantly affected by seasonal and weather conditions, and the exceptionally hot and dry weather may have impacted the blooms during your visit.
We are sorry to hear that the arrangements in Marseille proved challenging, particularly given your walking difficulties. We appreciate that the distance from the coach drop-off point to the check-in area was not ideal and regret any inconvenience this caused.
Thank you for taking the time to share your feedback. Your comments have been noted and will be shared with the relevant teams for review. We hope to welcome you on another Riviera holiday in the future.
First class tge staff are always well informed and extremely helpful.
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Date of purchase: 16/07/2026
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Trusted Customer
Feefo Verified
13 days ago
Very helpful and professional
Product reviews
Date of purchase: 19/07/2026
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Trusted Customer
Feefo Verified
13 days ago
Excellent
Riviera Travel
Riviera Travel
12 days ago
Thank you for your 4* review.
Product reviews
Riviera Travel
Riviera Travel
12 days ago
Thank you for your 4* review!
We are so pleased to hear that you had such a positive experience on your Seine Paris and Normandy River Cruise. It's wonderful to know that you appreciated the sites, found our guides excellent, and that the staff on board were so efficient. We are also glad that our planning of visits met your expectations.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.