As stated Lorna was an excellent tour manager.
The meals provided as part of the holiday ensured that the group could gel.
However, the vegetarians were as usual, not treated equally.
Riviera Travel
Riviera Travel
3 months ago
We are delighted to hear that Lorna was an excellent tour manager and that the meals provided helped the group to bond. We appreciate you sharing your feedback with us.
Product reviews
Riviera Travel
Riviera Travel
3 months ago
We're so pleased to hear that you enjoyed your introduction to a new part of France on our Timeless Provence Tour and that our group leader's professionalism, knowledge, and calm demeanor made such a positive impression. It's wonderful to know that you found the programme well-planned with a good balance of activities and free time.
Date of purchase: 04/05/2026
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Trusted Customer
Feefo Verified
3 months ago
Queried boarding pass but didn’t get return call from HQ
Riviera Travel
Riviera Travel
3 months ago
Thank you for your feedback. We are sorry to hear that your query regarding your boarding pass was not followed up with a return call from our Head Office. We appreciate you bringing this to our attention and we will share your comments with the Customer Service Team .
Product reviews
Riviera Travel
Riviera Travel
3 months ago
Thank you for taking the time to share your feedback on your recent Amsterdam, Kinderdijk & the Dutch Bulbfields River Cruise. We are delighted to hear that you enjoyed most of your tours and appreciate you highlighting your experience in Rotterdam which will be shared with our Product Team .
Date of purchase: 29/04/2026
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Trusted Customer
Feefo Verified
3 months ago
Excellent in every aspect. Everyone very polite and respectful.
Riviera Travel
Riviera Travel
3 months ago
Thank you for your 4* feedback.
We are delighted to hear that you found everything excellent and that our team were consistently polite and respectful throughout your experience. Your kind comments are greatly appreciated and will be shared with the team.
We hope to welcome you again in the near future.
Product reviews
Riviera Travel
Riviera Travel
3 months ago
Thank you for your 4* review.
We appreciate you taking the time to share your thoughts on your Bruges, Medieval Flanders, Amsterdam and the Dutch Bulbfields River Cruise. It's wonderful to hear that you found the onboard team to be very friendly and that the quizzes were enjoyable. We regret that there were some minor frustrations with the disruption in Antwerp and the availability of live entertainment on certain evenings.
We look forward to welcoming you back onboard in the near future!
Excellant service. All staff were friendly and efficient.
Riviera Travel
Riviera Travel
3 months ago
Thank you for your 4* review !
We are delighted to hear that you found our service excellent and that our team on board team were both friendly and efficient during your experience with us.
We hope to welcome you again in the future .
Product reviews
Riviera Travel
Riviera Travel
3 months ago
Thank you for your review of the Amsterdam, Kinderdijk & the Dutch Bulbfields River Cruise.
We are delighted to hear that you found the cruise very enjoyable and that you were pleased with the food and service onboard.
We also appreciate you sharing your feedback regarding your time in Amsterdam and missing the bulb fields in bloom. Your comments are valuable to us and will be shared with the relevant teams.
They kept us informed and were helpful. Transfers were good,
Riviera Travel
Riviera Travel
3 months ago
Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our communication informative and our service helpful, and that your transfers were good. We appreciate your feedback.
Product reviews
Riviera Travel
Riviera Travel
3 months ago
We're delighted to hear you enjoyed your trip with Riviera Travel. We appreciate you sharing your feedback regarding your stay in Carcassonne and your time in Albi. We value your comments and will certainly take them into consideration.
Prior to travel it all seemed fairly normal, but prior to departure my paperwork hadn’t arrived so I had to call the office to enquire about it. I was told that it had been sent out, but clearly not...
Pretty good. Liked the Blue Danube map in the cabin - nice touch. Great crew onboard.
Riviera Travel
Riviera Travel
3 months ago
Thank you for your 4*feedback.
We are delighted to hear that you enjoyed your experience with us and that the Blue Danube map was a welcome detail. It's also wonderful to know that our on board team made a great impression.
Product reviews
Riviera Travel
Riviera Travel
3 months ago
Thank you for your review.
We are sorry to hear that certain aspects of your cruise did not fully meet your expectations, particularly in relation to the scenery, pace of the itinerary, and some of the excursions. We are pleased, however, that you enjoyed Budapest, Vienna, and found the ship and the on board team to be excellent.
One of our Guest Relations team will endeavour to contact you within the next few days to discuss your experience further.
Thank you for your 5 star rating. We look forward to welcoming you on your next holiday with us.
Product reviews
Riviera Travel
Riviera Travel
3 months ago
Thank you for your wonderful review. We are delighted to hear that you had an excellent trip and found our planning, hotel selections, and sightseeing opportunities to be so satisfactory.
Kind regards,
We are so pleased to hear that you had such a wonderful experience on our Highlights of the Douro Valley & Salamanca River Cruise! We look forward to welcoming you back
We're so pleased to hear you enjoyed your Blue Danube River Cruise and found our service to be excellent. Thank you for sharing your positive experience with us.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.