Riviera Travel Reviews

Thank you for your detailed review. We are pleased to hear that you enjoyed the cruise overall, including the itinerary and the service from our onboard team. However, we are sorry that several aspects did not meet your expectations, including the condition and cleanliness of your cabin, the onboard entertainment and activities, the missed photo stop, and your experience during the extension. We are also concerned to hear about the damage to your luggage and the handling of bags at the airport, and we understand how frustrating this must have been. A member of our Guest Relations team will endeavour to contact you within the next few days to discuss your feedback in more detail. Thank you for taking the time to share your comments.

Thank you for taking the time to share your feedback regarding your recent holiday. We're so pleased to hear you found the hotel and service lovely, and we appreciate your comments about the guides.

Thank you for sharing your wonderful feedback. We are delighted to hear that your holiday was fantastic from start to finish and that you found the sights breathtaking. It's also great to know that our tour guide and driver exceeded your expectations. We appreciate your comments regarding the hotels and breakfasts, and we will certainly share your feedback with the Hotel Management for review.

Thank you for your 5* review! It's wonderful to hear you had such a fantastic break. We are delighted that you found the tour leader knowledgeable, the hotel perfect, and the staff and food to be great. We hope to welcome you again in the future.

It's wonderful to hear that you had such a fabulous experience, from the beautiful countryside and lovely people to the convenience of short transfers. We're also pleased that you appreciated having the same guide and coach driver throughout your journey.

Thank you for taking the time to share your feedback on your recent Lisbon, Porto and the Douro Valley holiday. We're pleased to hear that you found the experience to be busy, informative, convivial and secure.

We are so pleased to hear that you had a fabulous holiday in a wonderful location and enjoyed the excellent hotel, swimming pool and spa facilities. It's also wonderful to know that you found the Riviera programme to be excellent and efficiently managed, and that your guide, Marella, was knowledgeable and attentive. We appreciate you sharing your feedback regarding the evening meal.

Thank you for your 5* feedback ! We are delighted to hear that you enjoyed the food and wines on your Douro, Porto & Salamanca River Cruise, and that you met some lovely people. It is wonderful to know that you found the excursions and the included dinner at a Quinta to be excellent. We appreciate your feedback regarding the bar service in the evenings and the temperature of the plates at meals, and we also note your comment about the Salamanca coach trip and your feedback will be shared with the relevant teams .

Thank you for your wonderful feedback on the Douro, Porto & Salamanca River Cruise. We are delighted to hear that you had such a stunning experience and that our team provided you with 5-star service. It is fantastic to know you enjoyed the delicious meals, the daily cabin cleaning, and the expertly chosen excursions, including the flamenco show and port and wine tastings. We are also pleased that you appreciated the unique experience of navigating the Douro's amazing locks. We look forward to welcoming you back on a future Riviera Travel holiday.

Thank you for your 5* review! It's wonderful to hear that you had such a positive experience on your holiday and that you loved Madeira! We are delighted that you found the hotel, food, facilities, and staff to be excellent and that our team was helpful and polite. We' are also pleased you appreciated having the same tour manager , guide, and driver throughout your trips.