The booking process was easy - and able to contact and speak to Riviera Travel when clarification required on one aspect of the trip.
The Travel Manager was very good and quickly got the group of 36...
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Riviera Travel
Riviera Travel
3 months ago
Thank you for sharing your 5* experience with us.
We are delighted to hear that you found the booking process easy and that our team was able to provide the clarification you needed. It's wonderful to know that your Tour Manager created such a positive atmosphere for your group and that you enjoyed the comfort and amenities of the hotels. We very much appreciate your feedback.
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Riviera Travel
Riviera Travel
3 months ago
Thank you for your 5 star feedback!
It's wonderful to hear that you and Lesley enjoyed your Classical Spain trip so much. We're delighted that you were able to experience so many iconic cities and historical places within the six days.
We are delighted to hear that your 4th cruise with us, the Rhine Strasbourg and Heidelberg River Cruise, did not disappoint. It's wonderful to know that our staff's efficiency, attentiveness, and kindness throughout your journey made such a positive impression. We truly appreciate your continued loyalty and look forward to welcoming you on many more Riviera holidays in the future.
Thank you for your 5* review!
It is wonderful to hear that you had another amazing holiday with us. We are delighted that you found the holiday to be so well organised and that everything met your expectations. Thank you for your continued loyalty and for recommending Riviera Travel.
We hope to welcome you again in the near future.
Thank you for your review.
We are sorry to hear about your concerns regarding communication. We can confirm that we have received your complaint, and it will be responded to in full within 28 days, in line with ABTA guidelines.
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Riviera Travel
Riviera Travel
3 months ago
Thank you for your review.
We are pleased to hear that you enjoyed aspects of your Lake Garda holiday, including the destinations and your hotel. However, we are sorry to learn that the length of some journeys and the communication regarding your return flight affected your experience.
We can confirm that your complaint has been received and will be responded to in full within 28 days from the date of your letter, in line with ABTA guidelines.
Thank you for taking the time to share your feedback
Booking made online with ease. Commication received in a timely manner. Once joined holiday, tour manager efficient at all times and approachable
Riviera Travel
Riviera Travel
3 months ago
Thank you for your 5* review !
We are delighted to hear that your online booking experience was easy and that you received timely communication. It's wonderful to know that your tour manager was efficient and approachable throughout your holiday.
We appreciate you sharing your positive feedback and hope to welcome you again in the near future.
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Riviera Travel
Riviera Travel
3 months ago
Thank you for your wonderful 5* review !
We are delighted to hear you had such an excellent experience on your Helsinki, Tallinn & Riga holiday. It's wonderful to know that everything ran like clockwork and that you found the hotels to be conveniently located and of a high standard. We are also pleased that our tour manager was approachable and friendly, and that the local guides' knowledge was so highly valued.
It's great to hear that the individual listening devices, including the provision for hearing aids and volume control, were of benefit. We appreciate your feedback regarding the free time to revisit places and the inclusion of the first evening in each new city, and we are thrilled that you would recommend us.
Date of purchase: 11/05/2026
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3 months ago
Excellent
Riviera Travel
Riviera Travel
3 months ago
Thank you for 5* review!
Product reviews
Riviera Travel
Riviera Travel
3 months ago
Thank you for taking the time to share your experience of our Lisbon, Porto and the Douro Valley tour.
We are delighted to hear that you found the tour to be great and very well organised, with ample time to explore both Lisbon and Porto at your own pace. It's wonderful to know that both our Riviera guide, Anthony, and our local guides contributed positively to your journey. We appreciate your kind words and are pleased you had such a memorable time.
Excellent and attentive from initial booking enquiry until we boarded our plane home from Aswan.
Riviera Travel
Riviera Travel
3 months ago
Thank you for your wonderful 5* review !
We are so pleased to hear that you found our service to be excellent and attentive throughout your entire travel experience, from the moment you enquired about your booking right up until your return flight from Aswan. It's wonderful to know we were able to provide you with such a positive journey.
Product reviews
Riviera Travel
Riviera Travel
3 months ago
Thank you for your 5* review. It is wonderful to hear such positive feedback about your Wonders of the Nile journey. We are delighted that your experience with Riviera Travel exceeded your expectations and that the booking process was smooth.
We are especially pleased that our UK staff were able to accommodate your requests, and that your time onboard with your Riviera Tour Guides, Walid and Shaaban, was so exceptional. Their dedication to enhancing your visits and adapting the itinerary is greatly valued.
Thank you for recognising the hard work and hospitality of the MS Darakum onboard team, as well as the high standards of cleanliness and the variety of dining options. It is great to know you had the opportunity to explore different areas of the vessel.
We very much appreciate your recommendation for those looking to discover both Ancient and Modern Egypt in comfort, and we are glad you enjoyed visiting a mix of well-known and lesser-explored sites.
As usual every detail is covered for our convenience and ease of travel.
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Date of purchase: 05/05/2026
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GBR
3 months ago
Riviera Travel
Riviera Travel
3 months ago
Thank you for your 5* review!
Product reviews
Riviera Travel
Riviera Travel
3 months ago
Thank you for your 5* feedback!
It is wonderful to hear that your recent holiday with us was such a positive experience, from your initial airport transfer right through to your return journey. We're delighted that our tours and guides proved to be excellent, offering comprehensive information and a friendly, helpful approach and made a lasting impression.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.