Thank you for taking the time to share your feedback on your recent trip to Lucca, Portofino & the Cinque Terre. We are delighted to hear that you found the experience to be joyful, informative, and enjoyable.
Non stop flight to and from and the transfer to and from hotels was excellent. On arrival the Tour Manager was waiting for us as we exited baggage claim. The Tour Manger and local guides were all...
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Riviera Travel
Riviera Travel
2 months ago
Thank you for your 5* review.
We are delighted to hear that you had such a positive experience with your recent travel arrangements and that our team, including your Tour Manager and local guides, exceeded your expectations. It's wonderful to know that the non-stop flights and hotel transfers were excellent and that you were met so promptly upon arrival.
We hope to welcome you again in the near future .
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Riviera Travel
Riviera Travel
2 months ago
Thank you for your wonderful feedback!
We are delighted to hear that your Dordogne, Albi and Carcassonne trip was excellent and went off without a hitch. It's fantastic to know that you found our tour manager to be professional and informative, and that our local guides were also very good.
We hope to welcome you again in the future.
Thank you for your 5* review.
It's wonderful to hear that you had such a positive experience with us, from your telephone booking to the smooth journeys and the excellent hotel location. We're delighted you found Tour Manager Diane's call helpful and that the guided tour with our local guide was so informative and enjoyable. We appreciate you sharing your feedback regarding the in-room amenities.
Not enough information regarding flights and labels. Absolutely no point in checking in on line as TAP just made you queue up anyway
Riviera Travel
Riviera Travel
2 months ago
Thank you for your 4* review.
Its wonderful that you had a memorable trip We are very sorry to hear that you felt there was insufficient information provided regarding your flights and the check-in process with TAP. It is certainly disappointing when online check-in does not streamline the airport experience as expected.
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Riviera Travel
Riviera Travel
2 months ago
Thank you for your 4* review!
We are so pleased to hear that you had a great holiday with us and that the balance of activities and free time was just right for you. We appreciate you taking the time to share your positive experience.
Thank you for your 4* review.
It's wonderful to hear that you found the boat lovely and the food excellent, and that the boat was well-maintained. We're also pleased to know that most of the staff on board were lovely, with particular praise for our attentive waitresses and brilliant room cleaning staff.
We appreciate you sharing your thoughts on the restaurant timings and how they might impact the dining experience, especially when returning from excursions. We also note your comments regarding the excursion schedules and how they may not suit everyone's preferences or physical capabilities. To clarify our guests are questioned regarding their mobility limitations at time of booking ti ensure this is suitable for their comfort and enjoyment and to make an informed decision prior to travel. We understand that your cruise experience was impacted by these factors, and we regret that you encountered difficulties. .
Very good service.
Last year travelled with Riviera on their Grand Tour of Spains Andulacia Tour so booked another of their tours
Riviera Travel
Riviera Travel
2 months ago
It's wonderful to hear that you had such a positive experience with our service, and we are delighted that you chose to book another tour with us after your Grand Tour of Spain's Andalucia tour . We truly appreciate your loyalty and look forward to welcoming you on your upcoming journey.
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Riviera Travel
Riviera Travel
2 months ago
We're so pleased to hear that you had a wonderful experience on your Split, Zadar & Secrets of the North Yacht Cruise. It's fantastic that you found our representative and crew to be very good, and that you were happy with your accommodation and food. We're also glad that the changes to the cruise ports worked out better than originally planned. Thank you for your kind words.
Thank you for your wonderful review of the Douro, Porto & Salamanca River Cruise. We are delighted to hear you had such a positive experience and that you would recommend us. It's great to know our food and service met your expectations. We appreciate your feedback regarding the onboard facilities and will certainly take your suggestion about a further tea and coffee station into consideration.
Date of purchase: 24/05/2026
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2 months ago
Riviera Travel
Riviera Travel
2 months ago
Thank you for your 4* rating
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Riviera Travel
Riviera Travel
2 months ago
Thank you for taking the time to share your feedback about your recent Douro, Porto & Salamanca River Cruise. We are delighted to hear that you found the cruise and transfers to be well organised, and that you enjoyed the beautiful scenery of the Douro Valley. It's also wonderful to know that our ships' crew were friendly and helpful during your journey.
We appreciate you sharing your thoughts on the onboard dining experience and excursion timings. We value your perspective on these aspects of the holiday and will certainly take your comments into consideration. We are pleased that the excursion to Salamanca was a highlight for you, and that the stunning Douro river and valley scenery was a significant attraction for your trip.
Extremely well organised . Our tour manager was helpful without being intrusive. Information given on a day to day, need to know basis.
Riviera Travel
Riviera Travel
2 months ago
It’s wonderful to hear that your holiday was so well organised and that our tour manager was able to provide helpful support without being intrusive. We’re also pleased that the daily information provided was exactly what you needed.
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Riviera Travel
Riviera Travel
2 months ago
We are so pleased to hear that you had a comprehensive and well-organised trip, and that you enjoyed the balance of included tours and free time. It's wonderful to know you found plenty to see and do.
We are so pleased to hear that you had such an excellent experience with us and that your journey was an eye-opener to new parts of the world. It’s wonderful to know that you received first-class service throughout and couldn't ask for more. We appreciate you sharing your positive feedback.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.