I could not fault the service we received, not only from the tour director, but also from the members of the crew. Nothing was too much troublr.
Riviera Travel
Riviera Travel
11 hours ago
It is wonderful to hear that you had such a positive experience and found our team to be so accommodating. We truly appreciate you taking the time to share your feedback.
Product reviews
Riviera Travel
Riviera Travel
11 hours ago
It's wonderful to hear that your Burgundy, the River Rhone & Provence Cruise exceeded your expectations. We are delighted that you found the quality of the food, your cabin, the cleanliness of the ship, the expertise of the tour director, and the efficiency of the staff and guides to be excellent. We truly appreciate you sharing your positive experience with us.
We're delighted to hear that you found our instructions clear and easy to follow. Thank you for sharing your positive experience with us.
Product reviews
Riviera Travel
Riviera Travel
11 hours ago
Thank you for sharing your wonderful feedback about your recent trip to Umbria, Perugia & Assisi. We are delighted to hear that you found Assisi wonderful and Perugia a very interesting town, and that you appreciated the unique escalators. It's also fantastic to know that your guide was knowledgeable and went above and beyond for you. We truly value your patronage.
The staff at Riviera are always very helpful, this is my 4th holiday with them and my sister's second holiday.
Riviera Travel
Riviera Travel
15 hours ago
It's wonderful to hear that you and your sister have had such positive experiences with our staff. We truly appreciate you choosing Riviera Travel for your holidays, and we're delighted that our team's helpfulness has stood out to you.
Product reviews
Riviera Travel
Riviera Travel
15 hours ago
Thank you for taking the time to share your feedback on the Malta Uncovered tour. We're glad to hear that you found the actual island tours to be very good and that Giuseppe, the tour manager, was helpful in assisting you to see more of the island.
We are sorry to hear that some aspects of the tour and the hotel did not meet your expectations and we value your input as it helps us to review and enhance our offerings.
Very good and helpful. When I rang them, they were able to deal with my query in a pleasant manner.
Riviera Travel
Riviera Travel
15 hours ago
Thank you for taking the time to share your feedback. We are delighted to hear that your experience with our customer service was very good and helpful, and that your query was handled in a pleasant manner. We appreciate your kind words.
Product reviews
Riviera Travel
Riviera Travel
15 hours ago
We're so pleased to hear that you had a wonderful experience on our Timeless Provence for Solo Travellers holiday. It's lovely to know that you enjoyed the introduction to Provence, your hotel, and that our guide and driver were helpful. We're also glad you had such a good group of people with you.
Thank you for sharing your wonderful experience on the MS Riviera Rose. We are delighted to hear that you had a delightful cruise, with stunning scenery, great excursions, excellent food, and attentive staff. It's rewarding to know you felt so well looked after and organized throughout your holiday. We appreciate your kind words and hope to welcome you back on board for another memorable journey.
Date of purchase: 12/05/2026
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2 days ago
All the service aboard MS Oscar Wilde was excellent. The pre-departure information from Riviera was reasonable, though they failed to provide us with the location of the vessel in Basel (we were...
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Riviera Travel
Riviera Travel
15 hours ago
We are delighted to hear that you found the service aboard the MS Oscar Wilde to be excellent. We also appreciate your feedback regarding the pre-departure information. We regret that we did not provide the vessel's location in Basel despite your request.
Product reviews
Riviera Travel
Riviera Travel
15 hours ago
We are delighted to hear that you found the MS Oscar Wilde to be an opulent and comfortable vessel during your recent Rhine cruise. It's wonderful to know that the staff, crew, food, and service met your expectations and contributed to your enjoyment. We appreciate you sharing your experience and feedback regarding the itinerary and port calls. We hope you had a memorable journey overall.
Date of purchase: 15/05/2026
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Feefo Verified
2 days ago
Our tour guide was fine, but the quality of the guides in Venice and Verona were not very interesting.
Riviera Travel
Riviera Travel
15 hours ago
We are sorry to hear that some of the guides on your tour did not meet your expectations. We appreciate you sharing your feedback with us.
Product reviews
Riviera Travel
Riviera Travel
15 hours ago
We're sorry to hear that you felt the itinerary didn't allow for sufficient time in Venice and Verona during your recent holiday. We appreciate you sharing your feedback and your suggestion for an alternative holiday structure.
Very efficient tour manager Lorenza
Good fun and very kind
Made sure we all had a good time
Riviera Travel
Riviera Travel
15 hours ago
We are delighted to hear that you had a very efficient tour manager, Lorenza, who ensured you had a good time. It's wonderful to know you found the experience good fun.
Product reviews
Riviera Travel
Riviera Travel
15 hours ago
Thank you for taking the time to share your feedback on your recent Lake Maggiore, Orta & Como for Solo Travellers holiday. We're so glad to hear that you found the organisation and company to be very good, and that you enjoyed the lovely hotel with its great views, as well as the beautiful lakes.
We are sorry to hear that the inclusive dinners were a little disappointing and did not fully meet your expectations regarding temperature and quality. We appreciate you sharing these specific details about your dining experience.
We are delighted that you are considering a river cruise with us next year and hope to welcome you on board again soon.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.