Service
4.6
/5
Product
4.5
/5
Merchant Logo
Service
4.6
/5
Product
4.5
/5
Back to all reviews
Product Image

Douro Porto & Salamanca River Cruise

4.4
/5

5

4

3

2

1

116

58

11

7

4

196

ratings

over the past year

Value for money : Excellent
Accommodation : Excellent
Tour manager : Excellent
Quality of visits / excursions : Excellent
Allocated free time : Excellent

Douro Porto & Salamanca River Cruise

Visit Product Page
Visit Product Page
196 out of 1,717 reviews
Time:
Past year
AI
Aileen
Notts/Derbys
1 day ago
Date of purchase: 05/06/2025
Douro Porto & Salamanca River Cruise
We were disappointed with this cruise. It appears that Riviera are on a cost cutting exercise to the detriment of the service provided. For a seven day cruise there were far too many fixed evening...

Read all
Uploaded media
Trusted Customer
4 days ago
Date of purchase: 05/06/2025
Douro Porto & Salamanca River Cruise
The relaxed atmosphere on board was what made it so special. You could eat with whoever you liked and timings were flexible, although there were a couple of early starts for excursions that we didn't...

Read all
Merchant Logo
Aleah
Riviera Travel
1 day ago
Thank you for your review. We’re delighted to hear that you enjoyed the relaxed atmosphere and flexible dining options onboard. We appreciate your feedback and hope to welcome you again soon.
Trusted Customer
4 days ago
Date of purchase: 08/06/2025
Douro Porto & Salamanca River Cruise
Overall, we very much enjoyed the cruise. The excursions were very good and well organised. The food was generally of a high-quality although the dinner menus were fairly limited. Our friend who...

Read all
Merchant Logo
Aleah
Riviera Travel
5 hours ago
Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed the cruise overall, particularly the well-organised excursions, the high standard of food, and the excellent service provided by our tour manager, Bogdan. We also appreciate your kind recognition of the crew’s professionalism. We regret to learn that your friend encountered some difficulties regarding allergy requirements. Please be assured that your comments have been noted and will be shared with our onboard team to help ensure clearer communication on such important matters going forward. We also apologise for the disturbance you experienced on your final night due to the repositioning of the gangplank. While this procedure is sometimes necessary due to changing water levels, we understand that the timing and lack of prior notice caused an unwelcome disruption. Your feedback will be passed on to help us improve how we manage and communicate such situations in the future. Should you wish to discuss any aspect of your experience further, please do not hesitate to contact us.
HI
Hilary
Cardiff
4 days ago
Date of purchase: 05/06/2025
Douro Porto & Salamanca River Cruise
Very enjoyable holiday ship crew worked hard and provided excellent food excursions Cabin cleaned every day
Merchant Logo
Aleah
Riviera Travel
1 day ago
Thank you for your feedback. We’re pleased to hear you enjoyed your holiday and appreciated the work of the crew. We hope to welcome you again soon.
PE
Peter
Warrington
5 days ago
Date of purchase: 05/06/2025
Douro Porto & Salamanca River Cruise
The boat, the river, the views, the trips, the food, the drink and the crew were all excellent.
Merchant Logo
Aleah
Riviera Travel
5 days ago
Thank you for your review. We're pleased to hear you had an excellent time.
Trusted Customer
8 days ago
Date of purchase: 01/06/2025
Douro Porto & Salamanca River Cruise
Good food, wonderful staff and a relaxing atmosphere. The excursions were well run and generally interesting especially the evening at Quinta da Pacheca.
Merchant Logo
Aleah
Riviera Travel
8 days ago
Thank you for your feedback. We’re delighted to hear you had an enjoyable and well-organised experience. We sincerely appreciate your comments and hope to welcome you again soon.
Trusted Customer
9 days ago
Date of purchase: 29/05/2025
Douro Porto & Salamanca River Cruise
Merchant Logo
Aleah
Riviera Travel
9 days ago
Thank you for your rating. We trust you had a wonderful time.
IA
Ian
Lichfield
11 days ago
Date of purchase: 01/06/2025
Douro Porto & Salamanca River Cruise
A very relaxing trip in marvellous rural countryside on a lovely ship. What’s not to like.
Merchant Logo
Aleah
Riviera Travel
9 days ago
Thank you for your review. We're pleased to hear you had a relaxing and enjoyable trip.
RI
Richard
Herefordshire
19 days ago
Date of purchase: 25/05/2025
Douro Porto & Salamanca River Cruise
We booked a river cruise from Porto to Salamanca but we got a river cruise from Porto to Barca D’Alva with a 2 hour coach to Salamanca. Not great if you suffer with travel sickness!
Merchant Logo
Aleah
Riviera Travel
13 days ago
Thank you for your review. We understand your disappointment regarding the alteration to your itinerary and how this impacted your experience, and we have taken careful note of your feedback. We do hope that the rest of your trip was enjoyable.
DI
Diane
Stevenage
13 days ago
Date of purchase: 01/06/2025
Douro Porto & Salamanca River Cruise
Riviera are such a lovely company who care for their travellers. Nothing is too much trouble. The Duoro cruise was amazing and well thought out, especially for older, more frail passengers. The crew...

Read all
Merchant Logo
Aleah
Riviera Travel
13 days ago
Thank you for your review. It's wonderful to hear that you enjoyed the cruise and the food, and that you found us to be a lovely company. We truly appreciate you taking the time to share your kind comments.
About Riviera Travel
Read all
New Manor, 328 Wetmore Road, Burton-on-Trent, DE14 1SP, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Riviera Travel