way to much traveling 8 to 10 hr days on coach.out of 6 hotels only 2 were good rest very average and one battlefeids lodge very poor.to many cheap buffets included very samey and not good vaue.tour...
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Accommodation : Good
Tour manager : Good
Overall value for money : Good
Quality of visits / excursions : Good
Service when booking : Good
Nicole
Riviera Travel
9 years ago
Thank you for taking the time to complete your review, we really appreciate our clients spending to time to share their holiday experiences as it allows us to review what is working and, most importantly, identify areas we can improve for the benefit of our clients. Please accept my apologies on behalf of Riviera Travel that your recent holiday was not at the high standard that we aim to provide. Rest assured we take all the feedback we receive very seriously and your comments will be investigated.
In hindsight, the holiday wasn't the best value for money. For a long haul holiday such as this the travel company should have provided a VIP door-to-door service. Also, the number of meals...
It was a very good value for money holiday.
We felt that the day driving through Swaziland was tiring and a waste of time. I think there was a faster route.
When we arrived in Cape Town we could...
Pros: The whale watching and the safari were sensational. What you see on these activities is subject to chance but fortunately we were absolutely amazed at what we saw. Our experienced tour guides...
Great holiday, best of our lifetime. Everything was first class, from hotels to excursions. Extremely busy days with some long bus journeys. Journey home from Cape Town, via Johannesburg, Heathrow...
My wife and I were so pleased we had chosen the tour. At times we found it very emotional, especially when we saw the huge gap which still exists between the 'have's' and 'have nots' and followed in...
Well organised tour, accommodation in most cases was exceptional whilst a few had 'tired' bathroom facilities. All included meals were of a good quality and offered a large choice. Staff in all...
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