It is lovely to hear that you felt the tour was well organised and this enhanced your enjoyment of the holiday. We look forward to welcoming you back on another Riviera Travel holiday soon.
We loved this holiday but perhaps could have done with a bit more free time. An extra night in each place would have been perfect.
Value for money : Exceptional
Accommodation : Exceptional
Tour manager : Excellent
Quality of visits / excursions : Exceptional
Allocated free time : Excellent
Riviera Travel
Riviera Travel
1 year ago
It is wonderful to hear that you enjoyed your holiday, and we thank you for your review. We will certainly bear in mind your feedback regarding extending the tour to incorporate more free time. We look forward to welcoming you back on another Riviera Travel holiday.
Overall the holiday was excellent. There is some traveling to see the best experiences but this in general is well worth it
The first hotel on the tour at Agrigento was not up to the usual standard...
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Value for money : Exceptional
Accommodation : Excellent
Tour manager : Exceptional
Quality of visits / excursions : Exceptional
Allocated free time : Exceptional
Riviera Travel
Riviera Travel
1 year ago
Thank you for your review we are pleased you had an excellent holiday and found the tour manager enhanced your experience. We have shared your comments on the first hotel with our team for consideration in future planning. We hope to see you on another holiday with us soon
This was our third Riviera holiday (the previous two, to the Amalfi Coast and Andalucia ,were excellent ) This one was not quite the same standard . Fellow guests who had used Riviera were of the...
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Value for money : Excellent
Accommodation : Good
Tour manager : Good
Quality of visits / excursions : Good
Allocated free time : Substandard
Riviera Travel
Riviera Travel
1 year ago
Thank you for your review and we are extremely sorry that there were aspects of your holiday that you found disappointing. Our Product team would always look to make changes to our products and services based on guest feedback so we very much appreciate you taking the time to share your experience. If you would like us to further investigate the points you have raised, please do make contact with us at info@rivieratravel.co.uk and our Customer Relations team will respond to you directly. Please accept our sincerest apologies once again. Kind regards, Riviera Travel
This was a first trip with Riviera. Hotels were excellent for money. For us, the group was too large (50) and we felt we needed more time to explore Palermo. All excursions were well organised...
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Value for money : Exceptional
Accommodation : Exceptional
Tour manager : Exceptional
Quality of visits / excursions : Exceptional
Allocated free time : Excellent
Riviera Travel
Riviera Travel
1 year ago
It is wonderful to hear you you enjoyed your first holiday with us We can understand your comments regarding the group size and based on our guest feedback you will be pleased to know that as from next year our standard tours will be a maximum of 35. Thank you for your recommendation and we look forward to welcoming you back on another holiday soon.
Trips to Valley of the temples and
Piazza Amerina excellent.
Our tour guide Christian was excellent as were the local guides
First hotel at Agrigento was disappointing as the food was terrible. I...
This was a holiday of 2 parts as regards accomodation
1st hotel in Agrigento-Della Valle-
Rooms v basic , our room was full of black mould under the window, with water pouring in when it rained.
I...
A wonderful experience giving the full flavour of Sicily. Organisation perfect even when the coach broke down. Well planned itinerary, well informed guide and good value for money.
Value for money : Exceptional
Accommodation : Exceptional
Tour manager : Excellent
Quality of visits / excursions : Exceptional
Allocated free time : Exceptional
Riviera Travel
Riviera Travel
1 year ago
We are pleased to hear that you had a wonderful holiday and that the well planned itinerary and knowledgeable guide added to your enjoyment. We look forward to welcoming you back on another Riviera Travel holiday soon.
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