The sites in Sicily were very well chosen. We felt we saw a lot of the island, despite some long drives. We did appreciate staying in 2 sites rather than moving every 1-2 days.
The one criticism was...
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Value for money : Excellent
Accommodation : Excellent
Tour manager : Excellent
Quality of visits / excursions : Excellent
Allocated free time : Excellent
Claire
Riviera Travel
1 year ago
Thank you for taking the time to write a review about your trip to Sicily. We are pleased to hear that you felt the excursions were well chosen, that you saw a lot of the island and appreciated a two centre holiday, which felt more relaxing than a more frequent change of hotel. We have shared your feedback about the food with the relevant department at Riviera Travel for review. We genuinely value your honesty, as we are always striving to improve the quality and experiences for our guests. We do hope to have the pleasure of your company in the future.
Very well organised trip but disappointed that the group was large with 48 people.
Also there was a safety issue with the first coach as the seat belts were not working and it was dirty.
but the...
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Value for money : Exceptional
Accommodation : Excellent
Tour manager : Exceptional
Quality of visits / excursions : Exceptional
Allocated free time : Excellent
Claire
Riviera Travel
1 year ago
Thank you for your feedback. We appreciate that you found the group size of 48 to be large. Our Classic Tour group size has reduced for 2025 from 50 to 36 guests and our Signature Tour group size remains at 25. We are aware that there was an issue with the coach but understand that your Riviera tour manager and the coach company in Sicily were quick to rectify this.
I took one day off from the tour as I was getting rather tired, but this was my free choice, no criticism of the programme
Value for money : Exceptional
Accommodation : Exceptional
Tour manager : Exceptional
Quality of visits / excursions : Exceptional
Allocated free time : Good
Riviera Travel
Riviera Travel
1 year ago
Thank you for your 5* review. We do understand the itinerary is very full in order to show as much as possible of this lovely island. We hope to welcome you back on another holiday soon.
This was a very good holiday,Sicily has wonderful UNESCO world heritage sites.Our tour guide helped to make this trip memorable.We opted out of the day trip to Palermo as it would be spending five...
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Value for money : Exceptional
Accommodation : Excellent
Tour manager : Exceptional
Quality of visits / excursions : Excellent
Allocated free time : Good
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Riviera Travel
Riviera Travel
1 year ago
Thank you for your feedback! I’m delighted to hear you had a wonderful holiday in Sicily and enjoyed the UNESCO sites. It’s great to know that the tour guide added to your experience. Spending a relaxing day by the hotel pool sounds like a perfect alternative to the Palermo trip. We hope to welcome you on another memorable journey soon!
Everything was great, excellent tour manager and visits, hotels nice but evening meals slightly spoiled by inadequate cooking and serving staff.
Felt a bit like school dinners!
Value for money : Exceptional
Accommodation : Excellent
Tour manager : Exceptional
Quality of visits / excursions : Exceptional
Allocated free time : Excellent
Riviera Travel
Riviera Travel
1 year ago
Thank you for your feedback! We're glad to hear you enjoyed the tour, the excellent tour manager, and the visits. We appreciate your comments about the evening meals and will address the issues with our cooking and serving staff to enhance the dining experience. We hope to see you on another trip soon!
We thought our tour guide Daniela was fantastic: approachable, intelligent and well informed. The tours were great and very informative. Enjoyed Claudio's commentary (valley of the temples) in...
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Value for money : Excellent
Accommodation : Excellent
Tour manager : Exceptional
Quality of visits / excursions : Exceptional
Allocated free time : Excellent
Riviera Travel
Riviera Travel
1 year ago
Thank you for your kind words about your tour manager and guide—I'm thrilled to hear you enjoyed their insights and the tours! I appreciate your feedback regarding the evening meals. We are always looking to improve our offerings, and I will pass your comments on to our team for consideration.
Thank you once again for your feedback!
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