Beautiful scenery from the ship & some lovely scenic stops too.
We went with Riviera and the ship , The George Elliot was very pleasant and comfortable and not too big. Food excellent & a very...
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Riviera Travel
Riviera Travel
5 months ago
Thank you for your feedback and photographs. It's wonderful to hear that you enjoyed the Rhine and Moselle River Cruise. We are pleased that the scenery and stops were lovely and that you found the ship to be pleasant and comfortable. It's great to know that you appreciated the food and the friendly crew. We're glad the weather didn't spoil the wonderful scenery and that you enjoyed the autumnal colours.
It was generally well organised but could have been so much better. The boat was nice and there was plenty to eat and drink but the entertainment was not good and the similar every day. Nothing...
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Riviera Travel
Riviera Travel
5 months ago
I am sorry to hear that your experience did not fully meet your expectations. I understand your disappointment regarding the entertainment, guided tours, and issues with the vegetarian options. I appreciate you taking the time to share your feedback, and I hope we can improve in the future.
Although the weather was not the best we still enjoyed the sights & excursions on The cruise.
More entertainment on an evening may have been better but maybe this was because the cruise was...
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Riviera Travel
Riviera Travel
5 months ago
Thank you for sharing your feedback. I'm pleased to hear you enjoyed the sights and excursions on your Rhine and Moselle River Cruise. I appreciate you taking the time to let us know about your experience, and I hope we can welcome you on another trip in the future.
Excellent holiday, well organised and the ship was very comfortable, staff great and good food
Michelle
Riviera Travel
6 months ago
Thank you for you 5* feedback .We are so pleased to hear you had an excellent holiday on our Rhine and Moselle River Cruise. It's wonderful that you found the ship comfortable, enjoyed the staff, and appreciated the good food. We appreciate you taking the time to share your positive experience.
This was our 3rd River Cruise and our 1st with Riviera, we were both interested to compare with the previous two with Scenic.
Is am pleased to say we were impressed and would certainly use Riviera on...
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Michelle
Riviera Travel
7 months ago
We are so pleased to hear you enjoyed your Rhine and Moselle River Cruise and that you were impressed with Riviera Travel. We appreciate you taking the time to share your positive experience, and we are delighted to know you would consider cruising with us again.
We had the most marvellous time with Riviera cruise on the Rhine and Moselle . The ship was excellent, our cabin was well equipped with all our needs and we couldn’t fault the crew who looked after...
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Michelle
Riviera Travel
7 months ago
Thank you for your 5* review. We are so pleased to hear you had such a marvellous time on your Rhine and Moselle River Cruise. It's wonderful to know you were happy with the ship and the crew. We are especially glad to hear that Tony made such a positive impression. Thank you for recommending us.
Lack of information for those of us whose flight was cancelled and were a day late in being able to join the cruise
Claire
Riviera Travel
8 months ago
Thank you for sharing your feedback. We sincerely regret to hear that you felt there was a lack of information for guests affected by the cancelled flights. We understand that the appropriate recompense regarding this flight has now been actioned for you.
Evening entertainment very poor, overall entertainment too dumb and simplistic. Walking tours were good and right length, but rest of information about regional sadly lacking.
Cruising on the river...
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Riviera Travel
Riviera Travel
8 months ago
Thank you for sharing your feedback on your recent Rhine and Moselle River Cruise. We appreciate you taking the time to share your experience.
We're sorry to learn certain aspects did not meet your expectations but hope that you had an enjoyable holiday.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
