Hotel in a great central location with excellent customer service.
Our Rep, Jenny was very knowledgeable, approachable and helpful.
Claire
Riviera Travel
10 months ago
Thank you for your 5 star review. We're delighted to hear that you thought your hotel was in a great location with excellent customer service and your tour manager, Jenny was very knowledgeable, approachable and helpful.
This was our 10th holiday with Riviera and it didn't disappoint. The hotel Villa Maria was within walking distance of Sorrento and was clean and comfortable.
We enjoyed all of the planned trips and...
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Riviera Travel
Riviera Travel
10 months ago
Thank you for your continued loyalty—it’s wonderful to hear this was your 10th holiday with Riviera and that it lived up to expectations! We're glad you enjoyed the comfort and location of the Hotel Villa Maria, as well as the variety of planned trips. The lemon farm visit sounds like a real highlight, and it’s lovely that your return visit was just as enjoyable as the first.
We loved this tour and holiday. It was beautifully paced with a full day at Capri and half days on Amalfi coast and Pompeii. However I must say the highlight for me was the trip to the farm, firstly...
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Riviera Travel
Riviera Travel
10 months ago
Thank you for sharing your wonderful experience with our Pompeii, Capri, and the Bay of Naples tour. We're thrilled you enjoyed the itinerary and had positive experiences at Capri, the Amalfi Coast, Pompeii. Its lovely to hear your highlight was the farm visit and stopping at a tiny village where the locals were so friendly.
A fabulous trip which was superbly organised and well managed throughout by our tour rep Bernie who was always helpful, friendly and very knowledgeable about the areas we visited. The Michelangelo...
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Aleah
Riviera Travel
10 months ago
Thank you for your review. We're delighted you had a fantastic trip and that your tour representative, Bernie provided great support throughout. We truly appreciate your recommendation and hope to welcome you again in the future.
The whole holiday was was a travel experience as we were taken to so many different places over the course of the week. There were historical sites, the beautiful island of Capri, a fun and...
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Aleah
Riviera Travel
10 months ago
Thank you for your feedback. We’re delighted to hear you enjoyed such a rich and varied travel experience. It’s wonderful that our guides made a positive impression and that you found the hotel’s location convenient. We appreciate your recommendation and look forward to welcoming you on another memorable trip soon.
Well organised, Bernie was a great tour guide with an encyclopaedic knowledge of the area. Hotel was lovely, food excellent. Riviera comms were in general good although we had to ask specifically...
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Aleah
Riviera Travel
10 months ago
Thank you for your feedback and for sharing images from your trip. We’re glad to hear you enjoyed your experience overall and appreciate your understanding regarding the issues with the coach windows and communication. Your comments are invaluable to us.
Very well organised holiday with Riviera again.
Very smooth travel arrangements and day to day tours.
Very friendly and informed guides who live in the area and so were a mine of information!
Hotel...
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Aleah
Riviera Travel
10 months ago
Thank you for your feedback and for choosing to travel with us again. We’re pleased to hear you enjoyed many aspects of your holiday.
We regret the disappointing dining experience during your celebration. Your comments regarding the meal quality will be shared with the hotel team for their review. We look forward to the opportunity to welcome you on another trip.
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