The hotel villa maria in my opinion is slightly better than the 3stars it is awarded, the staff were very helpful and extremely professional. There is a good sized heated pool with a bar and a...
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Michelle
Riviera Travel
9 months ago
Thank you for sharing your feedback! We're so glad to hear that your experiences with us have been positive. We truly appreciate your trust in Riviera Travel, and we look forward to providing you with more memorable journeys in the future.
An amazing tour around a very beautiful and historical area of Italy. Pompei was ten times better in real terms - bigger, preserved and the guides were very knowledgeable. Capri was an interesting...
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Riviera Travel
Riviera Travel
9 months ago
Thank you for sharing your experience. It sounds like you had a wonderful time exploring Italy. I am so pleased to hear that you found the tour of Pompeii to be impressive, and that you enjoyed your time in Capri. It's great to know that the guides were knowledgeable and that the trip was so enjoyable.
Hotel facilities absolutely excellent but food offer disappointing, Capri and Pompei far too busy and, therefore, unenjoyable. The Tour representative, Jenny, was absolutely wonderful.
Michelle
Riviera Travel
9 months ago
Thank you for your feedback! We’re delighted to hear that Jenny, your tour manager, made such a lasting impression. We’ll be sure to pass your comments on to the relevant teams.
Tours too rushed. 7.45 start nearly every morning too much. Hotel dinners very average.
Riviera Travel
Riviera Travel
9 months ago
I am sorry to hear that your experience did not fully meet your expectations. I understand your comments regarding the tour schedule and the hotel dinners. I appreciate you taking the time to share your feedback. I hope that you were still able to enjoy some aspects of your tour.
The holiday on the whole was really good, as was the Riveria Representative and expert guides. The only blemish on our holiday was our day trip to Capri when there were stong winds and rain which was...
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Michelle
Riviera Travel
9 months ago
Thank you for your feedback We are very pleased to hear that you found your holiday to be enjoyable overall and that you appreciated the Riviera representative and expert guides.
Excellent tour experience. Very good hotel in Sorrento at the Villa Maria. Easy walk into the old town where there is an abundance of restaurants, bars and shops.
Great views from our room over the...
The whole tour of Pompeii Capri and the Bay of Naples was well-balanced overall. However, time was lost on Capri owing to difficulties attributable to the ferry. The island itself was disappointing...
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Michelle
Riviera Travel
9 months ago
Thank you for your kind words regarding your tour of Pompeii, Capri, and the Bay of Naples. We are delighted to hear that overall you enjoyed your experience and appreciate you taking the time to share your feedback.
Our tour guide was excellent- very helpful and informative. She made the whole trip a wonderful experience for myself and friends. Hearing about her own tales of living in Sorrento was enjoyable.
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Riviera Travel
Riviera Travel
9 months ago
Thank you for your 5 star rating. We look forward to welcoming you on your next holiday with us.
Michelle
Riviera Travel
9 months ago
Thank you for your feedback. It's lovely to hear that you had a wonderful experience, and we are pleased that the tour manager and hotel staff were so helpful.
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