Beautiful place to stay in Sorrento. The hotel is basic but the food and service are excellent. The location of the hotel is perfect for exploring Sorrento on foot or by public transport. The...
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Michelle
Riviera Travel
5 months ago
Thank you for your feedback. We are pleased to hear you enjoyed your stay in Sorrento and found the food, service, and location of the hotel excellent. It is great to know that the itinerary generally met your expectations. We appreciate your suggestion for an optional excursion to the volcano and will pass this along to our product team for review and consideration, as we understand it could be a valuable addition to the trip.
Thank you again for sharing your thoughts, and we are glad to hear you had an enjoyable experience overall. We look forward to welcoming you on another journey soon!
Sorrento stunning location then Amalfi Coast even more so. Capri simply beautiful. Great excursions to Pompeii and Herculaneum brought ‘alive’ by knowledgeable local guides. Superbly organised and...
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Riviera Travel
Riviera Travel
5 months ago
That's wonderful to hear! I'm so glad you enjoyed your trip to Pompeii, Capri, and the Bay of Naples, and that you found the excursions to be engaging. It's great to know that the tour director helped make your experience so seamless.
A busy week full of good excursions radiating from our base in Sorrento, but also with some free time to explore independently.
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Riviera Travel
Riviera Travel
6 months ago
We are delighted to hear you had a great week with our excursions, and enjoyed your free time exploring independently. Thank you for your wonderful photographs.
Enjoyable holiday. Good opportunity to explore this part of Italy. Hotel Villa Maria in Sorrento is a great location but only 3* and showed it - very small room, few amenities, in need of upgrade....
The hotel villa maria in my opinion is slightly better than the 3stars it is awarded, the staff were very helpful and extremely professional. There is a good sized heated pool with a bar and a...
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Michelle
Riviera Travel
6 months ago
Thank you for sharing your feedback! We're so glad to hear that your experiences with us have been positive. We truly appreciate your trust in Riviera Travel, and we look forward to providing you with more memorable journeys in the future.
An amazing tour around a very beautiful and historical area of Italy. Pompei was ten times better in real terms - bigger, preserved and the guides were very knowledgeable. Capri was an interesting...
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Riviera Travel
Riviera Travel
6 months ago
Thank you for sharing your experience. It sounds like you had a wonderful time exploring Italy. I am so pleased to hear that you found the tour of Pompeii to be impressive, and that you enjoyed your time in Capri. It's great to know that the guides were knowledgeable and that the trip was so enjoyable.
Hotel facilities absolutely excellent but food offer disappointing, Capri and Pompei far too busy and, therefore, unenjoyable. The Tour representative, Jenny, was absolutely wonderful.
Michelle
Riviera Travel
6 months ago
Thank you for your feedback! We’re delighted to hear that Jenny, your tour manager, made such a lasting impression. We’ll be sure to pass your comments on to the relevant teams.
Tours too rushed. 7.45 start nearly every morning too much. Hotel dinners very average.
Riviera Travel
Riviera Travel
6 months ago
I am sorry to hear that your experience did not fully meet your expectations. I understand your comments regarding the tour schedule and the hotel dinners. I appreciate you taking the time to share your feedback. I hope that you were still able to enjoy some aspects of your tour.
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