Thank you for your review and we are extremely sorry that there were aspects of your holiday that you found disappointing. If you would like us to further investigate the points you have raised, please do make contact with us at info@rivieratravel.co.uk and our Customer Relations team will respond to you directly. Please accept our sincerest apologies once again. Kind regards, Riviera Travel
Changed airline/airport/timing, ? British Airways fault!, otherwise excellent booking service from the Riviera team
Value for money : Excellent
Accommodation : Excellent
Tour manager : Exceptional
Quality of visits / excursions : Excellent
Allocated free time : Excellent
Amy
Riviera Travel
2 years ago
Thank you for your review and we are extremely sorry there were aspects of your holiday which you found disappointing. Unfortunately we do not have any influence over airlines and schedules and routes are subject to change. However we do always do our utmost to offer the most convenient alternatives. Please accept our sincerest apologies once again. Kind regards, Riviera Travel
We were booking from Spain, without flights, which isn't something they normally do, but I emailed and then had phone chats with a very helpful lady in the office, and it was all arranged.
The tours were very good. We had local guides for Herculaneum and Pompeii who were very knowledgeable. It was unfortunate that we had heavy rain for two tours, but we managed to see what we went for.
We loved our visits to Pompeii and Capri., both amazing places to visit. We didn’t like Naples it was very dirty, there was rubbish on the pavements and streets.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
