Holiday was extremely good, Riviera Travel were very good, communication was good and timely. Late change of hotel was outside their control but the hotel we were moved to (Grand Hotel Vesuvio) was...
Read more
Uploaded media
View all media (4)
Riviera Travel
Riviera Travel
1 year ago
Thank you for taking the time to share your 5 * feedback.
We’re so pleased to hear that you had such an enjoyable holiday and that you found our communication helpful and timely throughout. While the late change of hotel was unfortunate and beyond our control, it’s wonderful to know that your experience at the Grand Hotel Vesuvio exceeded expectations – it certainly sounds like those views of the Bay of Naples and Mount Vesuvius made a memorable impression!
We truly appreciate your kind words and wonderful photographs and hope to welcome you on another Riviera Travel holiday in the near future.
Lovely hotel overlooking Mount Vesuvius. Good food and friendly staff. Trips were good, even if they started early, but that was to miss the traffic. Trip to Capri was lovely. Our rep Bernie was very...
Read more
Riviera Travel
Riviera Travel
1 year ago
Thank you for your wonderful review of your Pompeii, Capri, and the Bay of Naples tour! We're thrilled you enjoyed your time with us, especially the stunning views and the delicious food. It's also great to hear you appreciated the friendly staff and found the trips worthwhile.
Very much enjoyed my first holiday with Riviera. Guides and in-hotel staff were all friendly and welcoming, and the Riviera staff went out of their way to be helpful and accommodating. Their...
Read more
Uploaded media
View all media (1)
Riviera Travel
Riviera Travel
1 year ago
Thank you for sharing your feedback on your Pompeii, Capri, and the Bay of Naples holiday with Riviera Travel. We're glad to hear you enjoyed your first experience with us. It's rewarding to know that our guides and hotel staff provided a welcoming atmosphere.
Excellent well organised excursions, hotel and food were very good too. Only negatives: the lack of safety on the boat going round Capri in rough seas. We should have had life jackets.
I travelled...
Read more
Claire
Riviera Travel
1 year ago
Thank you for taking the time to leave us a review. We apologise for your concerns about safety during the Capri boat trip and the size and view from your room. Your comments have been noted.
Excellent week - very well organised by Riviera travel. The local guides at Capri, Pompei and Herculaneum were all very knowledgeable and the Riviera Travel guide was terrific. Loved the hotel (Grand...
Read more
Riviera Travel
Riviera Travel
1 year ago
Thank you for sharing your wonderful feedback on your Pompeii, Capri and the Bay of Naples tour. We're thrilled you had an excellent week and that everything was well-organised. It's fantastic to hear how much you enjoyed the expertise of the guides and we're also delighted you loved the Grand Vesuvio. We appreciate you taking the time to share your positive experience.
The complete holiday package was excellent with great service, very nice hotel, great tour representative and excellent trips
Riviera Travel
Riviera Travel
1 year ago
It is lovely to hear you found the tours excellent with great service, good food and nice hotel. We hope to welcome you back again on another holiday soon.
Wonderful holiday. We were advised on the first day that many places only took cash which in this cashless age took us by surprise and unprepared. I would advise making this clear in the pack for...
Nice holiday, good tour rep. The hotel was clean and comfortable and well situated. The hotel staff friendly and helpful. The excursions included in the holiday were interesting and worth doing. We...
Read more
Riviera Travel
Riviera Travel
1 year ago
It is lovely to hear you had a good holiday and that you found the excursions interesting. We hope to welcome you back on another holiday with us in the near futue
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
