SAS airways strike affected holiday adversely.Our Representative Marina,liased with Riviera to obtain a positive outcome, especially as extra day had to be added on.I thought Riviera travel acted...
Actual tour was very good.
The outward journey was very unsatisfactory. What should have been a 2 hour direct flight turned into an ordeal which culminated in getting our room at 7pm that evening...
It was a brilliant taster of Norway, and we especially enjoyed the day trip to the old Rjukan power station, whose new museum installation had opened only that day - fascinating!
I do think it is...
Tour guide was not indigenous: seemed to be remote from both us as a holiday group and Norway. It seemed he had no experience of Norway to impart. Wasn’t interested in us as a group or individuals :...
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Value for money : Good
Accommodation : Excellent
Tour manager : Poor
Quality of visits / excursions : Substandard
Amy - Marketing
Riviera Travel
4 years ago
Thank you for your feedback and we are sorry that you were disappointed in your tour guide; we will ensure your comments are shared with our Ops team. We do hope to see you again, with best wishes Riviera Travel
Norway is a fantastically beautiful place - especially in the sun - which we had. Loved the hotel in Voss and the train and fjord trips. There is quite bit of traveling which can be surprisingly...
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