overall the excursions were interesting and enjoyable but although the visit to the processing plant at Rjukan and the stave Church gave an insight into the country we do not think the full day on a...
Hotel rooms especially in Bergen very small. There was not enough in Bergen for two days without any trips. Enjoyed the mix of train,boat and bus although some of the days were long. Beautiful...
This tour was everything we had hoped for. It has to be said that we were disappointed not to have seats together on the flight out but understand that this may not have been in the control of...
I think Riviera need to review the hotels that they use. I am sure they can do better. Faded Charm best describes the hotels used in Oslo, Vonnegut and Bergen.
Value for money : Good
Accommodation : Substandard
Tour manager : Substandard
Quality of visits / excursions : Good
Allocated free time : Good
Nicole Parkes - Customer Service Advisor
Riviera Travel
8 years ago
Thank you very much for taking the time to review your holiday. It is with genuine regret that I learn of your disappointment with the hotels used throughout the tour. On behalf of Riviera Travel I would like to offer my sincere apologies for the impact this had on the overall enjoyment of your holiday. We’re always looking at ways in which we can improve on our clients’ holiday experience and I have passed your comments on to the appropriate managers for this purpose.
Although warned I found Norway expensive compared with the UK or Eurozone, this had a negative effect on the holiday as you were always comparing prices with UK ones (£10 for 500ml of beer or £5 for...
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