Tour Manager really good. A lot to see in Oslo..The Fram Museum exceptionally good. The Scandic hotel was of good standard in the city centre.
The visit to Telemark Region/Power Station...
Excellent visits and tours but very disappointing accommodation especially in Bergen.
Excessive cost of food and drink ( out of tour company control) inhibited social relaxation in free time.
Absolutely superb tour with our guide Mohamed who did everything possible to make things flow as easily as possible.
Gave us excellent advice and a nice printed itinerary with detailed times etc...
Beautiful country. Indirect flights to and from Manchester, 3 hotels in 7 days, high cost of living plus countries general lack of efficiency all count against enjoyment of holiday. Each hotel had...
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Accommodation : Good
Tour manager : Exceptional
Overall value for money : Good
Quality of visits / excursions : Good
Service when booking : Exceptional
Nicole Parkes - Customer Service Advisor
Riviera Travel
9 years ago
Thank you for your feedback. We're sorry to learn your recent holiday was not at the high standard we aim to provide. We really appreciate our clients spending time to share their holiday experience so that we can make our holidays the best they can be for our clients. Please be assured that your feedback will prove extremely helpful in highlighting key areas that require our attention.
Overall a very enjoyable holiday with an excellent tour manager Mohammed. Hotel in Oslo was adequate, in Voss was lovely and in Bergen disappointing with regard to the fact that there was no tea...
We really enjoyed the week. The group was not too big. The best Hotel was Fleichers at Voss. The awful pokey shabby room at Grand Terminus in Bergen reduced the score to 6.
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