On arrival in Oslo we were left to fend for ourselves for the afternoon, a walking tour of the town would have been helpful. The next morning the coach tour of the town and Vigeland sculpture park...
Read more
Accommodation : Substandard
Tour manager : Exceptional
Overall value for money : Good
Quality of visits / excursions : Substandard
Service when booking : Exceptional
Nicole Parkes - Customer Service Advisor
Riviera Travel
9 years ago
Thank you for taking the time to complete your review. I have forwarded your comments to our Customer Services Department who are investigating the points you have raised and will be in contact with you shortly.
Firstly , we were 2 pax , only 1 ticket was posted , so not having second ref # cannot check in online or self check in at airport
Oslo and Bergen hotels were far below standard and to your...
The trip went very well, greatly helped by good weather and comfortable rooms. We chose to spend a second day in Oslo rather than travel to Telemark, and made the most of our 24 hour Oslo pass,...
This trip to Norway was my 11th with Riviera and I certainly found it one of the best. Our tour guide, Jesse, was excellent, giving us a wide range of information on absolutely everything, as well as...
We were disappointed in our tour manager because of her lack of local knowledge. We felt the full day trip to the Vemork power station was of limited interest but the Stave church in Heddal was...
Overall we really enjoyed our trip to Norway and felt that we experienced a wide range of the kind of things the country has to offer.
In our opinion, the three hotels varied in terms of quality. ...
We really enjoyed our tour of Norway, it covered so much without feeling rushed. Our quide, Mohammad was wonderful, very efficient, cool, calm and. Full of information.
He made the tour with his...
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
