Parts of this tour were disappointing. Walking/ coach tour. Rushed through the Souks, no chance to take photos or haggle!
Itinerary on website showed final evening as experiencing the vibrant life...
Very good tour that is primarliy a city break with additional days to the coast and Atlas mountains
Value for money : Exceptional
Accommodation : Excellent
Tour manager : Exceptional
Quality of visits / excursions : Exceptional
Allocated free time : Exceptional
Riviera Travel
Riviera Travel
6 days ago
We're so glad you enjoyed your Signature Tour of Marrakesh and appreciated the blend of city exploration with excursions to the coast and Atlas Mountains. It's wonderful to hear you had such a positive experience.
It was a good holiday for a first taste of Morocco. The hotel and the food were very good. However I tought that 3 free afternoons in a 6 days holiday were too many to spend on my own and I did not...
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Riviera Travel
Riviera Travel
6 days ago
We are delighted to hear that you enjoyed your first taste of Morocco with us, and that you found the hotel and food to be very good. It's wonderful to know that our Tour Manager, Michelle, provided you with such excellent assistance and made your check-in experience smooth and successful. We appreciate your feedback regarding the itinerary and will certainly take it into consideration.
Fabulous holiday with Riviera Travel. Morocco was a fascinating country and Michelle our tour guide was very friendly and looked after us very well.
Local guide Montsherry was also very friendly and...
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Riviera Travel
Riviera Travel
10 days ago
We're delighted to hear you had a fabulous holiday with Riviera Travel and found Morocco to be a fascinating country. It's wonderful to know that Michelle, our tour guide, looked after you so well, and that you found Montsherry and Idris to be friendly and ensuring of your safety. We truly appreciate you sharing your positive experience.
Excellent trip accompanied by brilliant , knowledgeable and very entertaining guide, Paul . Assisted by Mohammed who provided a lot of the Moroccan culture details. Everything’s runs smoothly with...
The holiday was very enjoyable and extremely well run. Our Tour Guide, Paul, was excellent. His useful information and helpful advice were very much to the point and appreciated.
A slight...
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Riviera Travel
Riviera Travel
1 month ago
Hello,
Thank you for taking the time to share your feedback on your Marrakesh and The Atlas Mountains holiday. We are delighted to hear that you found the holiday enjoyable and well-run, and that our Tour Guide, Paul, was such an asset to your experience, providing invaluable information and helpful advice.
We also appreciate your kind words about the hotel and your room. We have noted your comments regarding the dinners and are pleased to hear that the last two meals were an improvement.
It is wonderful to know that you are a returning customer and that you consistently choose Riviera Travel. We look forward to welcoming you on another holiday with us in the future.
Kind regards,
Riviera Travel
We really enjoyed our trip. As always Riviera were really well organised, and Paul the tour manager was of the highest imaginable standard
Riviera Travel
Riviera Travel
1 month ago
Hello,
Thank you for taking the time to leave such a wonderful review of your Marrakesh and The Atlas Mountains holiday. We are delighted to hear that you enjoyed your trip and that our organisation met your expectations. It's also fantastic to hear that Paul, your tour manager, provided such an excellent experience.
Kind regards,
Riviera Travel
Great hotel and guide, just a bit busy and traffic mad in Marrakech.
Riviera Travel
Riviera Travel
2 months ago
We're delighted to hear you enjoyed your time with us, particularly the hotel and your guide. We understand that Marrakech can be a bustling city, and appreciate you sharing your experience.
Excellent and interesting trip - Sue our tour rep was pleasant and helpful at all times.Abdul our guide was very informative and made us feel safe on all our trips.
Riviera Travel
Riviera Travel
2 months ago
Thank you for your 5* review! We are delighted to hear that you had such an excellent experience with your tour manager and guide. It’s wonderful to know that Abdul was so informative and made you feel safe on all your trips, and that you found our service very efficient.
We greatly appreciate you taking the time to share your feedback and hope to welcome you again in the future!
I did enjoy the holiday. My hotel room was quite noisy, as the room overlooked a junction by the railway station and the traffic noise was constant. If I opened the doors then I got the fumes from...
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Riviera Travel
Riviera Travel
2 months ago
Thank you for sharing your feedback. We are pleased that you enjoyed your holiday overall and found your room and the hotel facilities well maintained, with breakfasts and the pool area to your liking.
If you would like us to investigate any of these issues further, please contact our Guest Relations team. They will respond and look into the matter within 28 days, in line with ABTA guidelines. Your observations will also be shared with our teams and the hotel management to help prevent reoccurrences and enhance the experience for future guests. We hope to welcome you on another Riviera adventure in the future.
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