We were disappointed with Genoa. It was hot, noisy, grimy and congested. A day would have been adequate there. Although the hotel was grand, the bedrooms were small and dark, with not enough storage...
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Value for money : Good
Accommodation : Good
Tour manager : Excellent
Quality of visits / excursions : Excellent
Allocated free time : Excellent
Amy
Riviera Travel
2 years ago
Thank you for your review and we are extremely sorry that there were aspects of your holiday that you found disappointing. Your comments have been shared with our Product team who would always look to make changes to our products and services based on guest feedback. If you would like us to further investigate the points you have raised, please do make contact with us at info@rivieratravel.co.uk and our Customer Relations team will respond to you directly. Please accept our sincerest apologies once again. Kind regards, Riviera Travel
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