Apart from the check in experience at Gatwick which was horrendous, the holiday was fine. Everything went to schedule, the tour manager was excellent as was the coach driver 7 the local tour guides...
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Claire
Riviera Travel
12 months ago
Thank you for your review. We're sorry to hear about the difficulties you experienced with the check-in process at Gatwick. However, we are glad to hear you enjoyed your holiday.
Enjoyed our trip in spite of the rain on the first 2 days - first hotel had very basic bedrooms but the food was excellent. Guide was very entertaining and helpful
Riviera Travel
Riviera Travel
1 year ago
Thank you for your review. We are pleased to hear you had a great holiday and found the guide helpful. We look forward to welcoming you back on another Riviera Travel holiday soon.
A well organised holiday. I’m not at all keen on the packed breakfast. Surely a continental only breakfast could be taken before leaving the hotel. Not only was the food difficult to eat...
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Claire
Riviera Travel
1 year ago
Thank you for your comments. We are very pleased to hear that you thought this holiday was well organised. We are sorry that you were not keen on the packed breakfast provided. We have shared this comment with the relevant team at Riviera Travel, as we are always looking to improve our guests' experiences.
As first time buyers we weren’t sure what to expect but we thoroughly enjoyed our week in Italy. Frederica was a wonderful courier and the guides knowledgeable. The dreadful weather in Lucca and...
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Riviera Travel
Riviera Travel
1 year ago
Thank you for your review and it is great to hear you enjoyed your holiday in this lovely area of Italy despite the weather. Thank you for your kind words for the tour manager we will ensure these are shared with her. We look forward to welcoming you back on another holiday soon
Thoroughly enjoyed this week long guided holiday in Italy. Split between 3 nights in Lucca and 4 in Genoa, our guide, Anna, was excellent. In spite of bad weather on two days, we still got to the...
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Riviera Travel
Riviera Travel
1 year ago
It is so good to hear you had a wonderful holiday despite the weather causing disruption to your visits to the Cinque Terre and Portofino. These are such wonderful places and it good to hear you will return. We hope to welcome you back on another Riviera Travel holiday soon
When we visited Portofino there was torrential rains in the afternoon. We got there by our coach then public bus. Should have gone by ferry but the weather put a dampener on that ferry. The return in...
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Riviera Travel
Riviera Travel
1 year ago
It is lovely to hear you had a good holiday despite the weather disrupting your visits to Portofino and the beautiful Cinque Terre. We hope to welcome you back on another holiday with ourselves soon.
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