We're so pleased to hear that you had a good holiday with us on the Lake Maggiore, Orta & Como for Solo Travellers tour. It's wonderful to know you enjoyed your experience.
Lovely hotel but location very limited for facilities.
So called excursions were generally coach travel to locations, here is a map and see you in 3-4 hrs.
Hotel breakfasts good but included meals...
Very well organised and good crowd.
Hotel lovely with great views. Lakes very beautiful.
Lost a star because I found the food on our inclusive dinners to be a bit disappointing. And I love Italian...
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Riviera Travel
Riviera Travel
5 days ago
Thank you for taking the time to share your feedback on your recent Lake Maggiore, Orta & Como for Solo Travellers holiday. We're so glad to hear that you found the organisation and company to be very good, and that you enjoyed the lovely hotel with its great views, as well as the beautiful lakes.
We are sorry to hear that the inclusive dinners were a little disappointing and did not fully meet your expectations regarding temperature and quality. We appreciate you sharing these specific details about your dining experience.
We are delighted that you are considering a river cruise with us next year and hope to welcome you on board again soon.
Lovely holiday at the Simplon Hotel. Well appointed. Especially recommend the indoor pool and bar at the sister Grand Hotel Dino a short walk down the road or via the long 'tunnel' acting as an art...
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Riviera Travel
Riviera Travel
10 days ago
Hello,
We are delighted to hear that you had such a lovely holiday at the Simplon Hotel and enjoyed its facilities, including the pools and the bar at the Grand Hotel Dino. It's wonderful that you appreciated the art gallery tunnel and the convenience it offers. We are also pleased that our tour manager's knowledge enhanced your experience, and we appreciate your feedback regarding the balance of historical detail and enjoying the scenery. It's great to know that you found the breakfast buffets offered a good variety and that you enjoyed dining in Baveno, including your dinner at the Dino. We are thrilled that this was your first organised tour and that you enjoyed it so much, especially with such a friendly group.
Kind regards,
Riviera Travel
Enjoyable holiday with excellent guide. Pleasant company. Unfortunately, meals were not good. Would have preferred to eat at least one meal in hotel. Hotel good with good service.
Michelle
Riviera Travel
6 months ago
Thank you for your 4* review. We are glad you had a lovely experience overall .
Too much time in some locations and lack of communication pre-travel and during the week in Italy
Michelle
Riviera Travel
6 months ago
Thank you for your review. We are sorry to hear i n some aspects your holiday fell short of your expectations . A member of our Guest Relations Team has endeavoured to contact you following your feedback to our Welcome Home survey . Please call if you wish if you wish to discuss your concerns further ,alternatively please write in to info@rivieratravel.co.uk so we can investigate and address the matter for you.
Excellent holiday, great organisation by Riviera and also tour manager who was brilliant making sure everyone felt included. Certainly recommend the holiday
Riviera Travel
Riviera Travel
7 months ago
We are delighted to hear you had such a wonderful holiday! It's fantastic that you enjoyed the organisation and that the tour manager made everyone feel included. We appreciate you recommending the holiday.
A fabulous holiday and a great way to see a lot of the lakes in a short space of time. A great way to spend time with like minded travellers
Riviera Travel
Riviera Travel
7 months ago
Thank you for your feedback! It's wonderful to hear that you had a fabulous holiday and enjoyed exploring the lakes. We are delighted you found it to be a great way to spend time with like-minded travellers.
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