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Lake Como, St. Moritz & The Bernina Express Reviews | Riviera Travel Reviews

Name: Lake Como, St. Moritz & The Bernina Express
Rating: 4.1 (18 reviews)

18 out of 1,985 reviews

Time:

Past year

Veronica

Brighton

29 days ago

Date of purchase: 08/05/2025

Signature Tour: Lake Como, St. Moritz & The Bernina Express

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I would have given a better review had the tour not included a long drive to ANOTHER lake, Lake Maggiore, on the first day, involving 5 1/2 tedious hours of coach travel there and back , while many...

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Value for money : Good

Accommodation : Good

Tour manager : Excellent

Quality of visits / excursions : Excellent

Allocated free time : Exceptional

Claire

Riviera Travel

21 days ago

Thank you for sharing your feedback on your recent Signature Tour. We understand your disappointment regarding the excursion to Lake Maggiore and the time spent travelling, but we’re pleased to hear you enjoyed other aspects of the tour.

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Jacqueline

Burton on Trent

8 months ago

Date of purchase: 12/09/2024

Signature Tour: Lake Como, St. Moritz & The Bernina Express

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The holiday was good on the whole and the tour manager was excellent. The staff in the main restaurant were excellent but the staff in N26 were rude at times and the service was not good they were...

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Value for money : Excellent

Accommodation : Excellent

Tour manager : Exceptional

Quality of visits / excursions : Exceptional

Allocated free time : Exceptional

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Tom

Port Seton, East Lothian

9 months ago

Date of purchase: 12/09/2024

Signature Tour: Lake Como, St. Moritz & The Bernina Express

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Excellent tour in all its aspects. First Class all round - particularly the Tour Manager, Julia, who was an absolute star. Many thanks.

Value for money : Exceptional

Accommodation : Exceptional

Tour manager : Exceptional

Quality of visits / excursions : Exceptional

Allocated free time : Exceptional

Riviera Travel

8 months ago

Thank you for your lovely review! We’re thrilled to hear that you found the tour excellent in all aspects. We’re especially pleased that Julia, your Tour Manager, enhanced your experience – we’ll be sure to pass on your kind words to her! We hope to welcome you back on another Riviera Travel holiday soon!

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David

Rugby

9 months ago

Date of purchase: 10/09/2024

Signature Tour: Lake Como, St. Moritz & The Bernina Express

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Value for money : Excellent

Accommodation : Excellent

Tour manager : Excellent

Quality of visits / excursions : Excellent

Allocated free time : Excellent

Riviera Travel

8 months ago

Thank you for your 4* review. We look forward to welcoming you back in the future

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Philip

Essex

9 months ago

Date of purchase: 05/09/2024

Signature Tour: Lake Como, St. Moritz & The Bernina Express

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Value for money : Exceptional

Accommodation : Good

Tour manager : Exceptional

Quality of visits / excursions : Exceptional

Allocated free time : Exceptional

Riviera Travel

8 months ago

Thank you for your 5* review. We hope to welcome you back soon on your next Riviera Travel holiday.

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Trusted Customer

9 months ago

Date of purchase: 10/09/2024

Signature Tour: Lake Como, St. Moritz & The Bernina Express

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Hotel was clean and the staff were very accommodating however the room (504) was dated and the bathroom, in particular the shower cubicle, was very small. The restaurant staff were very good but the...

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Value for money : Good

Accommodation : Substandard

Tour manager : Substandard

Quality of visits / excursions : Excellent

Allocated free time : Good

Riviera Travel

9 months ago

Thank you for your review and we are extremely sorry that there were aspects of your holiday that you found disappointing. Please do contact us to discuss your thoughts further, as we would relish the opportunity to restore your faith in us. You may contact us at info@rivieratravel.co.uk, where our Customer Relations team will respond to you directly. Once again, please accept our sincerest apologies once again. Kind regards, Riviera Travel

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Trusted Customer

9 months ago

Date of purchase: 10/09/2024

Signature Tour: Lake Como, St. Moritz & The Bernina Express

View product website

Tour excursions good. Hotel room very small with an even smaller bathroom. Very surprised hotel didn’t supply pool towels, instead charged €10 per towel. If we had known this in advance, we would...

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Value for money : Good

Accommodation : Substandard

Tour manager : Good

Quality of visits / excursions : Excellent

Allocated free time : Excellent

Riviera Travel

9 months ago

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Trusted Customer

9 months ago

Date of purchase: 10/09/2024

Signature Tour: Lake Como, St. Moritz & The Bernina Express

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Unfortunately my husband was admitted to hospital on Day 1 so I was unable to take advantage of the excursions. All I can say is that Andrew, our Tour Manager, was very kind and attentive and the...

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Value for money : Excellent

Accommodation : Excellent

Tour manager : Exceptional

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Peter

Wokingham

9 months ago

Date of purchase: 20/08/2024

Signature Tour: Lake Como, St. Moritz & The Bernina Express

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My wife and I both very much enjoyed our holiday and thought highly of our tour manager Matt. We paid an extra £200 odd for a larger, better room but it lacked tea/coffee making facilities,...

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Value for money : Excellent

Accommodation : Excellent

Tour manager : Exceptional

Quality of visits / excursions : Excellent

Allocated free time : Excellent

Riviera Travel

9 months ago

Thank you for your review, we are delighted you enjoyed the holiday and the services of Matt your Tour manager. We are sorry that there were aspects of your hotel that you found disappointing. Your comments have been shared with our Product team who review our services based on guest feedback.

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Martin

Oldham

9 months ago

Date of purchase: 20/08/2024

Signature Tour: Lake Como, St. Moritz & The Bernina Express

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The tour was excellent. Hotel was in a good position overlooking Lake Como, it was a little dated in places and needed attention, a lovely outside area which would have been ideal to sit in, was...

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Value for money : Exceptional

Accommodation : Excellent

Tour manager : Exceptional

Quality of visits / excursions : Exceptional

Allocated free time : Exceptional

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Riviera Travel

9 months ago

Thank you for your review and we are sorry that there were a couple of aspects of your holiday that you found disappointing. Your comments have been shared with our Product team who would always look to make changes to our services based on guest feedback.

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01283 245322

New Manor, 328 Wetmore Road, Burton-on-Trent, DE14 1SP, United Kingdom