How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Enchanting Rhine and Yuletide Markets River Cruise Reviews | Riviera Travel Reviews

Name: Enchanting Rhine and Yuletide Markets River Cruise
Rating: 5 (220 reviews)

Displaying all 220 reviews

Deborah

Lichfield

4 months ago

Date of purchase: 22/12/2024

Enchanting Rhine and Yuletide Markets River Cruise

View product website

The cruise was really enjoyable. We enjoyed visiting different places and they all had something different to offer.

Riviera Travel

4 months ago

Thank you for your 5 star rating. We look forward to welcoming you on your next holiday with us.

See full customer review

Jonathon

Guildford

4 months ago

Date of purchase: 22/12/2024

Enchanting Rhine and Yuletide Markets River Cruise

View product website

A great way to see the Rhine Gorge and see the Christmas markets. We enjoyed the Eurostar journey which was very easy and well organised. Our boat was not too big and not too small and staff very...

Read all

Uploaded media

View all media (3)

Riviera Travel

4 months ago

It is great to read you enjoyed your cruise on the Rhine and visiting the Christmas markets. We hope to welcome you again soon on another holiday with us.

See full customer review

Michael Hall

Rugeley Staffs.

1 year ago

Date of purchase: 22/12/2023

Enchanting Rhine & Yuletide Markets - MS Emily Brontë

View product website

Everything was Excellent throughout.

Value for money : Excellent

Accommodation : Exceptional

Tour manager : Exceptional

Quality of visits / excursions : Exceptional

Allocated free time : Excellent

See full customer review

Trusted Customer

1 year ago

Date of purchase: 21/12/2023

Enchanting Rhine & Yuletide Markets - MS Oscar Wilde

View product website

Great ship and lovely staff

Value for money : Excellent

Accommodation : Exceptional

Tour manager : Excellent

Quality of visits / excursions : Excellent

Allocated free time : Good

See full customer review

Cheryl

1 year ago

Date of purchase: 21/12/2023

Enchanting Rhine & Yuletide Markets - MS Oscar Wilde

View product website

The various Christmas markets were excellent to visit. The walking tours were informative and a great way to learn about the different towns/cities. The change of schedule, due to increased river...

Read all

Value for money : Excellent

Accommodation : Exceptional

Tour manager : Exceptional

Quality of visits / excursions : Exceptional

Allocated free time : Excellent

See full customer review

Desiree Anne Cheketri

Vilamoura

1 year ago

Date of purchase: 22/12/2023

Enchanting Rhine & Yuletide Markets - MS Emily Brontë

View product website

Most helpful every step of the way. Phone calls were always prompt as arranged.

Value for money : Excellent

Accommodation : Exceptional

Tour manager : Exceptional

Quality of visits / excursions : Excellent

Allocated free time : Excellent

See full customer review

Patricia

1 year ago

Date of purchase: 22/12/2023

Enchanting Rhine & Yuletide Markets - MS Emily Brontë

View product website

Very good and efficient service

Accommodation : Exceptional

Tour manager : Exceptional

Quality of visits / excursions : Substandard

Allocated free time : Good

See full customer review

Kathryn

Wolverhampton

1 year ago

Date of purchase: 22/12/2023

Enchanting Rhine & Yuletide Markets - MS Emily Brontë

View product website

The boat and staff were superb. The itinerary on the last day was too rushed, visiting two major towns on one day was too much, particularly as the weather was so bad on that day. Apart from that the...

Read all

Value for money : Excellent

Accommodation : Exceptional

Tour manager : Excellent

Quality of visits / excursions : Excellent

Allocated free time : Excellent

See full customer review

Anthony John Paul

1 year ago

Date of purchase: 21/12/2023

Enchanting Rhine & Yuletide Markets - MS Oscar Wilde

View product website

Little description of the places we were visiting. Disappointing that when we lost a day in an obscure German town (due to circumstances beyond their control), the only activity was a two-hour visit...

Read all

Value for money : Substandard

Accommodation : Exceptional

Tour manager : Substandard

Quality of visits / excursions : Good

Amy

Riviera Travel

1 year ago

Thank you for your review and we are extremely sorry that there were aspects of your holiday that you found disappointing. Our Product team would always look to make changes to our products and services based on guest feedback so we very much appreciate you taking the time to share your experience. If you would like us to further investigate the points you have raised, please do make contact with us at info@rivieratravel.co.uk and our Customer Relations team will respond to you directly. Please accept our sincerest apologies once again. Kind regards, Riviera Travel

See full customer review

Lynne

1 year ago

Date of purchase: 21/12/2023

Enchanting Rhine & Yuletide Markets - MS Oscar Wilde

View product website

Very efficient. Everything arrived on time. I required assistance at airports and this was taken care of. The assistance could have been better managed, but that was no fault of Riviera Travel. ...

Read all

Accommodation : Exceptional

Tour manager : Exceptional

Quality of visits / excursions : Good

See full customer review

Not received a review invite?

About Riviera Travel

Read all

01283 245322

New Manor, 328 Wetmore Road, Burton-on-Trent, DE14 1SP, United Kingdom

Customer Support

Website