As always Riviera did an excellent job and dealt efficiently with the changed start point of the cruise. The visits wee well thought our and interesting even if the quality of some of the guides left...
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Riviera Travel
Riviera Travel
1 day ago
Hello,
It's wonderful to hear that you had another excellent experience with Riviera Travel. We are delighted that our team efficiently managed the change to your cruise's start point and that you found the visits to be well-thought-out and interesting. We appreciate you highlighting the usefulness of the lift provision for your husband. It's also valuable to us to receive your feedback regarding the vegetables served with meals, and we are always looking for ways to improve our dining experience. We are so pleased that you had a very enjoyable time and have already booked another cruise with us.
Kind regards,
Riviera Travel
This was our second river trip with Rivierra and as comfortable and well fed as before. The Danube to the Black Sea takes two weeks and cover 3 k km there and back. Unlike many river cruises you need...
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Riviera Travel
Riviera Travel
1 day ago
Hello,
We are delighted to hear that you found your second river trip with us to be comfortable and that you enjoyed the culinary experience. It's wonderful to know you appreciated the comprehensive nature of the Danube to the Black Sea itinerary, covering such a significant distance. We understand that some of the tours require a good level of fitness, and we appreciate you highlighting this. We also acknowledge your feedback regarding the water levels, gangway accessibility, and transfer times. We are glad to hear that you found some of our guides to be excellent and we take on board your comments about the variability. We truly appreciate your loyalty and are pleased that you are considering further Riviera tours, with a preference for shorter itineraries focusing on major cities. Thank you for sharing your valuable insights; your feedback is important to us.
Kind regards,
Riviera Travel
Lovely cruise ship, excellent service from the hard-working staff, superb food but many excursions involved long coach trips for brief hurried visits to cities. However some to e.g. rock churches, a...
An interesting itinerary visiting three Eastern European capitals and the Danube Delta.
The cruise was well managed with the cruise director arranging alternatives when two unforeseen events...
Excellent trip as usual with Riveria Travel....5 star treatment for 14 days...
The crew, staff are very polite, helpful, kind always cheerful and smile.......
Michelle
Riviera Travel
7 months ago
Thank you for your 5* review . We are delighted the onboard team and whole experience created great memories for you.
We had a really good holiday, everything went well; our only problem is that, for us, a week to ten days is our best bet as found 15 days a tadge too long?
We will be travelling with you in the...
Wonderful holiday which had the edge taken off it because of the low water level in the Danube. This not only altered the itinerary somewhat but the engine noise disturbed our sleep, but we realise...
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Claire
Riviera Travel
7 months ago
Thank you for taking the time to share your feedback. We regret to hear that the water levels impacted your itinerary on this occasion. We are delighted to learn however, that you thought the William Wordsworth was a beautiful ship and that you would recommend both the cruise and Riviera Travel.
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