How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Ricoh eShop - UK Reviews | Customer Service Reviews for https://www.feefo.com/reviews/ricoh | Feefo

45 out of 278 reviews

Time:

Past year

Trusted Customer

6 days ago

Date of purchase: 02/06/2025

Great service

Really happy with customer service, they are efficient and very helpful always providing a solution to a problem

Esther

Ricoh eShop - UK

5 days ago

Hi There Thank you so much for your kind 5-star review! 🌟 We're truly delighted that you've had such a positive experience with our customer service team. It's great to know they’ve been efficient, helpful, and solution-focused—just the way we aim to be! Your feedback truly means a lot to us. Thanks again for choosing Ricoh eShop! 👉 Stay connected with us on LinkedIn for the latest updates and product news.

See full customer review

Trusted Customer

6 days ago

Date of purchase: 10/06/2025

Very Satisfied

Yes the order was straightforward to make and came in good time. The customer services was also helpful in getting thing up and running for me.

Esther

Ricoh eShop - UK

5 days ago

Hi there Thank you for your kind words and 5-star review! 🌟 We're so glad to hear that your order process was smooth, delivery was prompt, and our customer service team could help get everything up and running for you. Your satisfaction means a lot to us, and we’re always here to support you. 👉 Don’t forget to check out our LinkedIn page for the latest products, updates, and insights. Again thank you for choosing Ricoh eShop! Kind regards,

See full customer review

Trusted Customer

6 days ago

Date of purchase: 10/06/2025

Fair pricing, easy website

Ricoh eShop website easy to use and fair pricing.

Esther

Ricoh eShop - UK

5 days ago

Hi There Thank you so much for your 5-star review! 🌟 We're thrilled to hear that you found the Ricoh eShop website easy to use and appreciated our fair pricing. Your feedback means a lot to us and motivates our team to keep delivering a seamless shopping experience. Check our LinkedIn for the latest eShop news, updates and products. We look forward to serving you again soon!

See full customer review

Trusted Customer

1 month ago

Date of purchase: 15/04/2025

Professional and Friendly Staff

The Ricoh staff are always very professional and friendly. Whenever I have had to phone Ricoh the matter has been sorted out in a very professional way - thank you!

Esther

Ricoh eShop - UK

1 month ago

Hi There Thank you so much for your fantastic 5-star review! 🌟 We're delighted to hear that our staff's professionalism and friendliness have made a positive impact on your experience with Ricoh. It's great to know that we've been able to resolve your inquiries efficiently and professionally. Your kind words mean a lot to us, and we look forward to continuing to provide you with excellent service. Also follow us on Linkedin for the latest products and deals!!! Kind Regards

See full customer review

Trusted Customer

2 months ago

Date of purchase: 15/04/2025

Esther

Ricoh eShop - UK

1 month ago

Hi There . Thank you for your positive 4-star review! 🌟 We're glad to hear that you had a good experience with our service. Your feedback is invaluable to us as we strive to provide the best possible service and products. If there's anything we can do to make your experience even better, please don't hesitate to let us know. Also follow us on Linkedin for the latest products and deals.

See full customer review

Trusted Customer

2 months ago

Date of purchase: 10/04/2025

A4 paper delivery

Quality of Service with Ricoh from request to delivery. Product helping our carbon footprint & with Ricoh replanting trees

Esther

Ricoh eShop - UK

1 month ago

Hi There Thank you so much for your wonderful 5-star review! 🌟 We're thrilled to hear that you had a great experience with our A4 paper delivery and that our service met your expectations from request to delivery. It's fantastic to know that our product is contributing positively to your carbon footprint, and we're proud to support sustainability efforts through our tree replanting initiatives. Your feedback means a lot to us, and we look forward to continuing to serve you with quality and care. Also follow us on linkedin Kind Regards Esther

See full customer review

Trusted Customer

2 months ago

Date of purchase: 28/03/2025

Easy to use, arrived in predicted time

Products were easy enough to find and order and arrived quickly within the timeframe. Before I had completed my order I left the basket for 2 or 3 days and got an email to remind me I had not...

Read all

Esther

Ricoh eShop - UK

2 months ago

Hi There Thank you so much for your 5-star review! We're thrilled to hear that you found our platform easy to use and that your order arrived on time. It's great to know that our reminder email was helpful for you. We appreciate your feedback and look forward to serving you again soon! If you have any further questions or need assistance, please don't hesitate to reach out and follow us on our our Linkedin for the latest deals and promotions.

See full customer review

Hannah

2 months ago

Date of purchase: 21/03/2025

Esther

Ricoh eShop - UK

2 months ago

Hi Hannah, Thank you for taking the time to provide us with your 5-star review. We greatly appreciate your feedback and support. Please follow our LinkedIn page for the latest updates and promotions on the Ricoh eShop.

See full customer review

Trusted Customer

2 months ago

Date of purchase: 21/03/2025

everything I need in a supplier

I buy all the paper for our company from Ricoh eShop. I find the service is very good with fast delivery times and the sales staff are extremely helpful

Esther

Ricoh eShop - UK

2 months ago

Hi There!, Thank you very much for your 5-star review on your Ricoh eShop order. We greatly appreciate your honest feedback and your support. We pride ourselves on ensuring that every customer is satisfied with our service. Please follow our LinkedIn page for the latest updates and promotions on the Ricoh eShop. Best regards,

See full customer review

Tony

Lakenheath

3 months ago

Date of purchase: 05/03/2025

What Tony said about Ricoh eShop - UK:

Better than Amazon!

An amazing range of products at excellent prices. Delivery is fast and efficient.

Esther

Ricoh eShop - UK

2 months ago

Hi Tony, Thank you very much for your outstanding 5-star review. The Ricoh eShop team is delighted that our products meet your expectations. We will continue to strive to satisfy our customers by delivering our products quickly and efficiently. Have a look at our LinkedIn page for the latest updates and promotions on the Ricoh eShop. Kind Regards

See full customer review

Not received a review invite?

About Ricoh eShop - UK

We stock over 200,000 products spanning a range of over 300 categories including IT & Peripherals, Media & Supplies, Office Stationery & Furniture. A one-stop shop for all your procurement needs. We sell more than Ricoh-branded products, in fact, we sell a variety of over 350 world-renowned brands including DELL, HP, Apple, Lenovo and many more. We ensure your business finds the best value whilst encouraging responsible buying making the eShop the perfect choice for your procurement needs. Offering quick delivery service and support from our customer-centric eCommerce team to support your organisation's growth. The Ricoh eShop is part of Ricoh UK Ltd - to find out more search Ricoh eShop or join an Explore the Ricoh eShop session for a demonstration.

Read all

01604 432250

900 Pavilion Dr, Northampton, Hertfordshire, NN4 7RG, United Kingdom