Ricoh eShop - UK Reviews

Hi there, Thank you very much for your excellent 5-star review! It is great to see one of your account managers mentioned by name. With the Ricoh eShop, you have access to a vast catalogue of over 200k products but there is a team of Ricoh people here to support and help make your procurement efficient. We are glad to see you are benefitting from some of the customizable features on the Ricoh eShop. We have many features designed to streamline your procurement and save you time. If you would like to discuss any other features, simply reach out to the eCommerce team via our Live Chat (humans...not robots!) or give us a call on 01604 432250. Thank you for your continued business. We would love to stay connected with you! Please follow us on LinkedIn for updates, news, and more insights into our services.

Hi there John, Thank you for leaving us a positive star rating! We would love to hear any additional feedback you may have and support you to increase the 3-star to a 5-star experience. If you could please drop us an email and a member of the team would be keen to discuss your eShop experience with you. We have many features that can be implemented depending on your procurement needs. Our approval hierarchy ensures that your organisation can control maverick spending whilst our reporting feature provides you with high visibility of the spending behaviours in the eShop. The Ricoh eShop can also be customized to suit your needs. If there is anything specific you require, please give the team a call on 01604 432250 or email us at eshop.customerservices@ricoh.co.uk Thank you for your recent order!

Hi there, Thank you so much for your fantastic 5-star review! We are absolutely thrilled to hear that you had such a positive experience with us. Your kind words mean the world to our team, and we’re delighted that we could meet your expectations. We truly appreciate your support and are always here to make sure you have a great experience. If there's anything else we can assist you with, please don't hesitate to reach out. You may not have tried our LiveChat yet but I would encourage you to do so. We have a team on hand to reply within 2 minutes. Thank you for your custom and we look forward to seeing you in the Ricoh eShop once again.

Hi there, Thank you so much for your wonderful 5-star review! We are thrilled to see that you had a positive experience with us. Please know that we have a team of eCommerce experts who are available via phone, email and LiveChat. You will not be welcomed by a robot or automated FAQ system – you will speak with a member of the team who will support with any query. We would love to stay connected with you! Please follow us on LinkedIn for updates, news, and more insights into our services. Thank you again for your Ricoh eShop order. We hope to see you in the Ricoh eShop once again.

Thank you for your feedback on The Ricoh eShop. Your 3 star rating shows that you are happy with the service you have received from the team but we are always keen to understand how your experience can be improved. Any comments or feedback regarding your experience is really valuable to us as customers are central to our operations and it is imperative that we hear about your experience. We'd love a review from you in the future to understand how the Ricoh eShop helps with your procurement and identify any areas that we can support you with. The team are on hand to support via phone, email or Live Chat (no robots, all humans!) so if you do have anything you would like to let us know, please do! Thank you for your custom once again.

Hi there, We sincerely apologize for the experience you had with us. Your feedback is invaluable in helping us improve our service and I thank you for speaking with me on the phone to provide with me with more information on the matter. At the Ricoh eShop, we pride ourselves on providing personalized support to our customers. We understand the importance of having a direct point of contact to assist with any issues or concerns that may arise and can confirm that your dedicated account managers are aware and are working with you to ensure you are able to procure successfully in the future. If you ever need any immediate information or support, please use our Live Chat service available from the login page and at every stage in the Ricoh eShop. We can support with stock availability queries, delivery address additions and many more. Once again, we apologize for any inconvenience this may have caused you, and we thank you for bringing this to our attention. Your satisfaction is our top priority, and we are committed to earning back your trust. Thank you for making the time to leave us your feedback.

Hiya ! Thank you for sharing your 3-star rating. It was a pleasure to assist your needs and I’m glad I'm I met your expectations, although it was a little challenging, we got there in the end. If you ever need any help before, during or after placing your Ricoh eShop order please do not hesitate to get in touch with the team via the Live chat on our website. Please follow us on LinkedIn as we always have a new campaigns being released. So keep your eyes peeled! Have a lovely day and thank you again!

Hi there! Thank you for taking the time to leave us a great 4 star review! We're so pleased that you have taken the time to share your good quality Ricoh eShop experience with others. Follow us on LinkedIn to keep up-to-date with all Ricoh eShop news, products and campaigns! Thank you again for your review!

Hi there John, Thank you for your fantastic 5 star review! We are so glad to see that your experience on the Ricoh eShop has been 5 star! If you ever need any help before, during or after placing your Ricoh eShop order please do not hesitate to get in touch with the team. We have a variety of features that can support with your Ricoh eShop journey. If you would like a call, please contact the team on eshop.customerservices@ricoh.co.uk. Please follow us on LinkedIn - we have a new campaign being released this month. So keep your eyes peeled! Have a lovely day and thank you again!