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Richmonds Reviews | Customer Service Reviews for https://www.feefo.com/reviews/richmonds-coaches | Feefo

Displaying all 8,080 reviews

Mrs Hariri

6 years ago

Date of purchase: 10/09/2018

What Mrs Hariri said about Richmonds:

Excellent

I have used them for a long time and have always found them very efficient and friendly.

Lyndsay

Richmonds

5 years ago

Thank you for your lovely feedback. We look forward to having you travel again with us in the future. We will pass on your compliments to the team.

Product reviews

Mrs Bate

6 years ago

Date of purchase: 27/09/2018

What Mrs Bate said about Richmonds:

Booked online simple and easy

We had a great day everything ran very smoothly, our driver could not have done more for us so pleasant and friendly.

Lyndsay

Richmonds

5 years ago

Thank you for your feedback. We are glad you had a great day and that everything ran smoothly. We will pass on your compliments to the driver.

Product reviews

Miss Cluley

Baldock

6 years ago

Date of purchase: 29/08/2018

What Miss Cluley said about Richmonds:

Friendly and always helpful

All good every time with Richmonds. That's why my friend and I return time after time. Friendly staff who can answer your queries and always feel like a valued customer.

Lyndsay

Richmonds

5 years ago

Thank you for such lovely feedback. As a team we do value all of our customers and it is great to hear that you enjoy travelling with us and that we are always friendly and helpful. We will share your compliments with the whole team.

Product reviews

Mrs Calbraith

6 years ago

Date of purchase: 09/08/2018

What Mrs Calbraith said about Richmonds:

Excellent service by lovely staff

Everything from booking to the end of the trip was excellent as always!

Lyndsay

Richmonds

5 years ago

Thank you for your fabulous feedback. We will share your compliments with the whole team.

Product reviews

Ms Szabo

6 years ago

Date of purchase: 27/08/2018

What Ms Szabo said about Richmonds:

I like getting the brochures in the post so that we can easily discuss it with the family. The website is easy to navigate and booking the trips is straightforward.

Lyndsay

Richmonds

5 years ago

Thank you for your feedback. It is great to hear that you find our website easy to navigate and book through.

Product reviews

Mr Davidson

Cambridge

6 years ago

Date of purchase: 23/09/2018

What Mr Davidson said about Richmonds:

Richmond's provide a very very good experience.

My wife and I have now had many outings with Richmond's. Brochure, mailshots, and all the pre-trip stuff work well for us. The trips represent good value for money; I welcome being able to relax...

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Lyndsay

Richmonds

5 years ago

Thank you for the lovely feedback. It is great to hear that you enjoy travelling with us and have a very good experience too. We will share your compliments with the whole team.

Mrs Stokes

6 years ago

Date of purchase: 27/09/2018

What Mrs Stokes said about Richmonds:

I booked by phone which was an easy and pleasant experience.

Lyndsay

Richmonds

5 years ago

Thank you for your feedback. We will share your compliments with the team.

Product reviews

Trusted Customer

6 years ago

Date of purchase: 19/08/2018

Always excellent with lovely drivers

Never a problem booking or going on a trip. Always excellent. Sadly our road network is not so good!

Lyndsay

Richmonds

5 years ago

Thank you for your lovely feedback. We will share your compliments with the whole team.

Mrs Scutt

6 years ago

Date of purchase: 10/08/2018

What Mrs Scutt said about Richmonds:

Not the best day

My seats were moved to upstairs with no warning and as a travel sickness sufferer this was not acceptable. Most people I asked would prefer to leave earlier to make the most of the day as this year...

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Diane

Richmonds

6 years ago

Dear Mrs Scutt

I am sorry that you were disappointed with the day. All seats from 1 - 61 will be upstairs on a double deck coach (which will be used if demand dictates), however if you advise at time of booking (by phone, or by adding in your requests online) then your seats will be moved downstairs on a double deck coach.

The NEC is a large venue and we are governed by them on the parking. However there is a very regular shuttle bus running around the car park ring road to the front entrance for free.

Diane Richmond

Tours and Excursions Manager

Product reviews

Trusted Customer

6 years ago

Date of purchase: 16/08/2018

Excellent from start to finish.

Coach arrived on time to pick us up and was waiting for us after the show. The tickets to the show were very good and the show was brilliant! Cannot think of any way the experience could be improved!

Lyndsay

Richmonds

5 years ago

Thank you for your lovely feedback. We are really pleased to hear that you had an excellent trip to the theatre. We will share your compliments with the whole team.

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About Richmonds

At Richmond’s we lead our sector with our diverse, modern fleet and qualified, dedicated team of people. Combining traditional courtesy with technology and expertise, we strive to be the coach travel company of choice for business and leisure customers in Cambridgeshire, Hertfordshire, Bedfordshire and Essex by ensuring we provide comfortable, enjoyable and seamless experiences every time.

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01763848226

Richmond's Coaches, High St, Barley, Hertfordshire, SG8 8JA, United Kingdom

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