We are not techy??? People, so my husband just called Redtag to book our vacation. Your associate, (I think her name was Kerry?) was so helpful and walked us through the whole process. We hung up...
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MS
MR JAMIE Noel STEVENS
Feefo Verified
CAN
19 days ago
What MR JAMIE Noel STEVENS said about Redtag.ca:
It started out great like the last 15-20 times but this time our flight was redirected to Toronto with a 4 hour lay over instead of the direct flight to Halifax like we paused extra for. There was...
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Customer Service
Redtag.ca
19 days ago
Thank you for taking the time to provide a review. We are sorry to hear you experienced any upset with your recent reservation. Upon reviewing your file, our records show that an agent has previously reached out to you directly regarding this matter. Please feel confident, we do value your business and assure you of our very best intentions at all times.
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Trusted Customer
Feefo Verified
20 days ago
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MP
MS LAURIE PINCHUK
Feefo Verified
20 days ago
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MZ
MR OLEG ZVEZDONKIN
Feefo Verified
CAN
20 days ago
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Trusted Customer
Feefo Verified
21 days ago
Wonderful company
Excellent! Very responsive to any questions and concerns. The process booking was easy and smooth.
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Trusted Customer
Feefo Verified
21 days ago
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Trusted Customer
Feefo Verified
24 days ago
Excellent service over the years keeps us as loyal customers.
Always great service with our advisor, she is very knowledgeable and seeks the best for us every time.
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Trusted Customer
Feefo Verified
26 days ago
Disgraceful Service
Not helpful in explaining price drop guarantee. Representative was dismissive of my questions. There is no value in booking through the agency, from now on I will book directly with the hotel and...
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Customer Service
Redtag.ca
25 days ago
Thank you for your feedback. We appreciate the upset of finding a lower price after confirming your reservation. Upon reviewing the reservation, our records show we didn't have a price drop promotion at the time that your booking was made. Pricing of travel can be very fluid, and all rates and availability are solely determined by the tour operators. We recognize that this can still be frustrating for our clients who have already confirmed their vacation, prior to a price drop. Pricing and inventory do fluctuate and as you will hopefully concur, this is an area where we have absolutely no control. Our records show a supervisor has been in contact with you regarding this matter. Please feel confident, we do value your business and assure you of our very best intentions at all times. For any assistance with your reservation please contact our office at 1-866-573-3824
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Trusted Customer
Feefo Verified
27 days ago
Reliable and fast!!
I have booked every single vacation with red tag for the past 15 years with no issues. Thank you so much !
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
