Thank you for providing a review. All feedback from our customers is invaluable as it helps us tackle issues and become a better business. Please note, when booking online, the booking screen asks for credit card details for the full amount of the reservation. The installment option is to pay monthly with our partner Flexpay, but full payment for this booking is due at the time of booking. Please feel confident, we do value your business and assure you of our very best intentions at all times. For any assistance with your reservation please contact our office at 1-866-573-3824