I appreciate your honest feedback and for sharing your experience with us. It's disheartening to hear that your journey with RED has taken a disappointing turn after initially positive impressions. We're committed to continuous improvement and take all feedback seriously, so I'm truly sorry to hear about the challenges you've encountered. Your feedback about the franchise agreement, customer flow, and interactions with our staff is important to us, and we will ensure it reaches the relevant teams for review.
I apologise for any frustration you've experienced and for any negative impact on your self-employed status. It's unfortunate that you've had this experience, and your concerns are valid. Please know that your feedback will be used constructively as we strive to enhance our services and better support our instructors. We value your input and want to address these issues to ensure that our instructors have a positive and fulfilling experience.
While I understand you're looking forward to exploring other options, I want to emphasise that your feedback helps us improve, and we're here to listen. If there are specific concerns you'd like to discuss further or if you have any suggestions for how we can make your experience better, please don't hesitate to reach out. Thank you again for sharing your thoughts with us, and I wish you success in your future endeavours.
