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Red Funnel Isle of Wight Ferries Reviews

http://www.redfunnel.co.uk
Rated
Excellent
Service
4.1
/5
Product
4.2
/5

5

4

3

2

1

3,643

1,235

470

342

537

6,227

ratings over the past year

Displaying all 53,429 reviews
Trusted Customer
11 years ago
Date of purchase: 23/11/2013
I always find the service from all the staff at the desk, the ferry, the dockside,…
I always find the service from all the staff at the desk, the ferry, the dockside, excellent.
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Trusted Customer
11 years ago
Date of purchase: 23/11/2013
On a number of occasions departure has been delayed for no apparent reason, loading slow,…
On a number of occasions departure has been delayed for no apparent reason, loading slow, arrival late. Food outlets are all expensive and of poor value. No criticism of the staff who are generally...

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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Sorry to hear this, punctuality is important to us and whist we don't know what caused the delay to the sailings you used we will pass on your comments to the operations team. In the meantime, thank you for the feedback.
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Trusted Customer
11 years ago
Date of purchase: 23/11/2013
Always good service - much better than Wight Link but pity about the price of…
Always good service - much better than Wight Link but pity about the price of a return journey especially at this time of year :(
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Trusted Customer
11 years ago
Date of purchase: 23/11/2013
Booking , loading and unloading all efficient Saloon aboard Red Falcon ,I have sailed 4 times…
Booking , loading and unloading all efficient Saloon aboard Red Falcon ,I have sailed 4 times this week is dirty . I know crew are pressed for times but I got fed up with the dirt every where . Do...

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Trusted Customer
11 years ago
Date of purchase: 23/11/2013
Service is always excellent
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Trusted Customer
11 years ago
Date of purchase: 23/11/2013
very pleased especially with the ticket sales team who are very obliging
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Trusted Customer
11 years ago
Date of purchase: 23/11/2013
please can you have newspapers for sale
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Trusted Customer
11 years ago
Date of purchase: 23/11/2013
Red Funnel continues to provide an excellent service - please don't drop your standards!
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Trusted Customer
11 years ago
Date of purchase: 23/11/2013
Red Funnel have got better and better during my frequent sailings with them. The staff…
Red Funnel have got better and better during my frequent sailings with them. The staff are friendlier, smilier AND recently everyone seems to speak and understand English perfectly - such a...

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Trusted Customer
11 years ago
Date of purchase: 23/11/2013
On the outbound trip two of the three toilets were blocked and would not flush.…
On the outbound trip two of the three toilets were blocked and would not flush. On the return trip 10.5 hours later this issue still persisted. The cabin temperature on the return trip was so low it...

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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
We agree this is not acceptable so we'll investigate what caused the delay. In the meantime, thank you for the valuable feedback.
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About Red Funnel Isle of Wight Ferries
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
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02380 019192
12 Bugle Street, Southampton, Hampshire, SO14 2JY, United Kingdom
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About Red Funnel Isle of Wight Ferries
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.