Red Funnel were extremely accommodating to the needs of my two disabled passengers. Customer service were quick to answer and helpful when it came to pre-crossing enquiries/assistance, especially...
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Dear Trusted Customer
12 months ago
Date of purchase: 07/06/2024
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Trusted Customer
12 months ago
Date of purchase: 09/06/2024
Customer Services
Red Funnel Isle of Wight Ferries
12 months ago
Hi,
Thanks for your review.
We are pleased to hear you enjoyed the ANPR check in process and enjoyed our onboard pet friendly areas :) We are delighted to hear the terminal were able to accommodate you on an earlier crossing then planned returning.
We hope to welcome you onboard in the near future!
Kind Regards,
Natasha
Customer Services
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Becky Clayton
Burton Bradstock
12 months ago
Date of purchase: 02/06/2024
What Becky Clayton said about Red Funnel Isle of Wight Ferries:
Staff polite and helpful
Whole process from booking to sailing was easy
First time on red funnel would travel with them again
Customer Services
Red Funnel Isle of Wight Ferries
12 months ago
Hi Becky,
Thanks for leaving us a review.
We are delighted to hear you had a great first start to finish experience with Red Funnel :)
We are pleased to hear our staff were able to assist you close to a lift and you enjoyed the onboard pet friendly area.
We hope to welcome you onboard again soon!
Kind Regards,
Natasha
Customer Services
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Trusted Customer
12 months ago
Date of purchase: 04/06/2024
Customer Services
Red Funnel Isle of Wight Ferries
12 months ago
Hi, Thank you for your review - we are pleased to hear you enjoyed your experience onboard :)
Please check out our offers page on our website and if you have not done so already, please subscribe to our free newsletter as our marketing team regularly email offers for future travel. Kind regards,
Natasha
Customer Services
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Dear Trusted Customer
Essex
12 months ago
Date of purchase: 07/06/2024
Customer Services
Red Funnel Isle of Wight Ferries
12 months ago
Hi,
Thank you for your review - we look forward to welcoming you back onboard again soon!
Kind regards,
Natasha
Customer Services
Easy to book, easy to get on board.
Pet lounge clean & tidy but no coffee shop open at 7 am in pet lounge, but can’t take pet downstairs to get a coffee.
Customer Services
Red Funnel Isle of Wight Ferries
12 months ago
Hi,
Thanks for leaving us a review.
We are delighted you found the booking process straight-forward and enjoyed the onboard facilities.
We do have limited staff on the earlier & later sailings due to demand so not all facilities are always open, if you speak to a member of staff onboard, they will assist in anyway possible.
We hope to welcome you onboard again soon.
Kind Regards,
Natasha
Customer Services
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Matthew Lock
Worthing
12 months ago
Date of purchase: 09/06/2024
What Matthew Lock said about Red Funnel Isle of Wight Ferries:
Ferry boarding was smooth, both ends. The restaurant prices weren’t, and the fish I ate nearly got thrown back in the sea. Other than that the crossing was fine.
Customer Services
Red Funnel Isle of Wight Ferries
12 months ago
Hi,
Thanks for leaving us a review.
We are glad you enjoyed you enjoyed your recent crossing.
We are sorry to hear you did not enjoy your onboard meal, if you wish to leave further feedback on this, please email customerservices@redfunnel.co.uk.
We hope to welcome you onboard again soon!
Kind Regards,
Natasha
Customer Services
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.