The order took a while to come but was pre warned that there may be delay . I got in touch after couple of weeks and got reply immediately and order arrived soon after .
The item was simply never sent out. I had to chase to get it distributed and there was very little to no apology or acknowledgment of inconvenience. No money was discounted for the p&p or as a...
Read more
Priyanshi
Red Candy
1 year ago
Thank you for your feedback. We did mention on our website that there might be delays due to our warehouse move. We delivered within the specified timeframe and offered a coupon as a goodwill gesture. We’re disappointed that you’re not satisfied despite our efforts to make your purchase as pleasant as possible.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
